Re: [Triangl] Payment for #2315610NA has been received

Dear Elena, Thank you for your recent purchase. We understand you wish to cancel your Order #2316110NA. The request has been passed to our shipper, and once approved we’ll proceed with the cancellation and issue a full refund. You should see the funds back in your account within 3–7 business days, depending on your card provider. You’ll also receive a Refund Notification email once your refund has been processed. Please note that processing times vary by credit card company. If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist. For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently. Kindest, Jesselle

Dear Elena, Thank you for clarifying, and we apologize for the confusion/ We understand you wish to cancel your Order #2315610NA, and keep order #2316110NA. The request has been passed to our shipper, and once approved we’ll proceed with the cancellation and issue a full refund. You should see the funds back in your account within 3–7 business days, depending on your card provider. You’ll also receive a Refund Notification email once your refund has been processed. Please note that processing times vary by credit card company. We’re working hard to get your order to you as quickly as possible. Processing takes 1–2 business days, and shipping typically takes 3–5 business days after that. Once your order has shipped, you’ll receive a separate email with your tracking details. Please also check your Spam or Junk folder just in case. If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently. Kindest, Bernadette