4,798 tickets1-100

Re: [Triangl] Payment for #2323675NA has been received

Charlotte Shamia · charlotte.shamia@gmail.com · Gorgias #219044030

closed
Opened
30 Apr 2026, 01:00
Closed
30 Apr 2026, 02:34
Assignee
Katrina - Orders
Order
2323675
or_timeframeor_tracking adviseorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-30 01:00:34· email/email
    Hi I'm wondering if this will arrive by this friday
  2. AGENT2026-04-30 01:33:54· email/helpdesk
    Dear Charlotte, Thank you for your recent order with Triangl! :) I understand you wish to check on the status of your order. I'd be glad to help! Upon checking, our record shows that your order has been endorsed to our shipper for dispatch already. We are just waiting for the tracking report to come in but rest assured that as soon as it is available, you will get a separate email for your tracking details. Just be sure to check your spam/junk folders as to not miss it out. I'm afraid we cannot guarantee delivery this Friday. Processing takes 1–2 business days, and shipping typically takes 3–5 business days after that. If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently. Kindest, Bernadette x
  3. CUSTOMER2026-04-30 01:37:35· email/email
    is there a good chance it is here by friday or saturday?
  4. AGENT2026-04-30 02:34:20· email/helpdesk
    Dear Charlotte, Thank you for getting back to us. Our standard order processing timeframe is 1-2 business days while shipping thereafter takes between 3 to 5 business days. Although we are using the fastest shipping service which is FedEx, and delivery might be earlier than expected, we still want to set your expectations following our full delivery timeframe of 5 business days after dispatch (weekends, holidays, and customs clearance and transit delays not included). With that said, we cannot guarantee delivery by Friday or Saturday; however, rest assured we will dispatch your order as soon as possible to ensure your new bikini arrives in a timely manner. Please note that once your parcel leaves our warehouse, transit requirements and delivery schedules are handled entirely by FedEx and their local delivery team. Any transit delays are beyond our control. A separate email will be sent to you with your tracking information once your order is shipped. Be sure to check your Spam or Junk mail folders. Please keep in mind that for security reasons, FedEx normally does not leave parcels unattended as deliveries require a signature upon receipt. This helps ensure your order arrives safely. As a reminder, please keep your phone nearby in case the courier needs to contact you to arrange the delivery of your order. If you won’t be available at the time of delivery, we recommend having someone you trust receive the parcel on your behalf. Alternatively, you may use the tracking site to digitally sign for the delivery as soon as the link becomes available. Your patience is highly appreciated and we hope you receive your order the soonest! If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Katrina x
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