Clara Ingrand · claralouise.ingrand@outlook.fr · Gorgias #218312127
closed
Opened
24 Apr 2026, 22:48
Closed
24 Apr 2026, 22:49
Assignee
Katrina - Orders
or_undeliverableorderstrianglchannel-email
No Open Doors contact is linked to this ticket.
AGENT2026-04-24 22:48:50· email/helpdesk
Dear Clara,
Thank you for your recent purchase!
We have been notified by our shipping partner that the address provided for your order #2294764NA may be classified as a remote location, which could impact delivery service.
Would you mind confirming that the address is correct or letting us know if there's an alternative address we could use?
If you do, please fill in the details below:
Full Name:
Company Name: (if applicable)
House no./Street Address:
City:
State:
Post Code:
Country:
Phone number:
If you would like to opt for a refund instead, please let us know and we will oblige. We await your reply!
Thank you for your cooperation.
Replies are sent through Open Doors, so they stay on the customer record.