#2394163NA Shipping update

Hi Orders Team, Taylor reached out to us via Instagram regarding the shipping status of her order. There's been no update/movement since 27th July. For your checking and further assistance, please. Thank you xx 2394163NA "hi!! my order number is #2394163NA i ordered it 7/21 and it still hasn’t arrived. I checked the tracking a few days ago and it said it was in memphis tn, but not out for delivery. i went back to check it today and it said the order number had not been found anymore?"

Dear Taylor, Thank you for reaching out to us. I'm Trish from Triangl's Orders Team, and I will be assisting you. We're so sorry to hear about the delay with your order. We've checked the tracking and can see that there hasn't been any movement on your parcel since Monday, 27/07/2026. We understand how frustrating this must be, especially after noticing that the tracking information is no longer displaying correctly. For your convenience, here's your tracking link: https://www.fedex.com/fedextrack/?trknbr=534900669109 We've contacted our courier to follow up on the status and will update you as soon as we hear back from them. Please expect another email from us soon.

If no update by Aug 06, pls FF up and make sure to check in with the CX too. Thanks! x #2394163NA | 534900669109 No movement since Monday, 27/07/2026 Request #SFC41362665 created.

8/4/2026 3:35 PM FedEx Case# SFC41362665 - Tracking https://prnt.sc/9WBnMQefvt5b Thank you for your patience whilst we reviewed the status of shipment 534900669109. I am pleased to advise that the shipment has now received further movement scans and has departed the FedEx hub in Memphis, TN. This confirms the package is continuing through our network towards its destination. At this stage, we would ask that you continue to monitor the shipment via www.fedex.com, where the latest tracking updates and any available delivery information will be displayed as scans are received. We appreciate your concerns regarding the delay and apologise for any inconvenience caused. As the shipment is now actively progressing and receiving new scans, we will look to close our case from this point. Should the tracking show no further movement over the coming days, please do not hesitate to contact us again and we will be happy to review the shipment.

Dear Taylor, This is Trish from Triangl's Orders team with an update about your concern. I’m so sorry for the delay with your shipment, and I understand how frustrating it must have been waiting for an update. As promised, we’ve already reached out to FedEx about your order. I have some good news! FedEx has confirmed that your shipment is now moving again and has reached your local delivery facility. According to the latest tracking update, your parcel is out for delivery today. We sincerely apologize for the delay and appreciate your patience while FedEx worked to resolve the issue. Please continue to monitor the tracking for the latest delivery updates. If you have any other questions or concerns, please don’t hesitate to reach out, and we’ll gladly assist. For follow-ups, it’s best to include all your questions in one email so we can address them as quickly and efficiently as possible. Kindest, Trish x

Pls monitor until delivered. Thanks! x #2394163NA | 534900669109 Out for delivery today

Delivered Tuesday, 04/08/2026 at 09:58 Signed for by: E.Notes