Hi,
I would like to return part of order 2395943NA. The Vinca hube green terry toweling triangle bikini top and the hube green terry toweling bottoms.
My sister purchased these from her email, copied.
Please let me know next steps to return these items.
AGENT2026-08-09 07:26:43· email/helpdesk
Dear Audrey,
Thank you for reaching out! We truly appreciate hearing from you and value your feedback.
If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process.
If you’d prefer a refund instead, please confirm, and we’ll provide return instructions for your VINCA - HUBE set. Please note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns.
Let us know how you’d like to proceed, and we’ll be happy to assist.
Kindest regards,
Crystel
AGENT2026-08-09 07:26:50· email/helpdeskINTERNAL
PENDING APPROVAL 2395943NA
Replies are sent through Open Doors, so they stay on the customer record.