Order #2398720NA

Hi Sophie, Thank you for reaching out and for providing all the details. We appreciate that you’ve already placed a new order #2402134NA in the correct size, especially with your upcoming travel plans. Since you’ve already paid the shipping fee for your new order, we’re unfortunately unable to waive the shipping fee using a free shipping code. However, we’d be happy to refund the shipping fee from your original order #2398720NA instead. We will process this together with your approved refund request once we receive your Proof of Postage, or once we receive the returned items at our warehouse. We understand that arranging the return shipping can be inconvenient, and we hope this helps offset the cost for you. Please rest assured that we’ll make sure the applicable shipping refund is processed along with your approved refund. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - AZURE SPARKLE Crop Bikini Top S+ / AZURE SPARKLE Bikini Bottom M / Standard / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: BB841D2972908 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. • 14-Day EU Right of Withdrawal: Please note that under the 14-Day EU Right of Withdrawal, original shipping costs are only refunded when the entire order is returned. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Kiara

#2398720NA BB841D2972908 w/ SF RF