Re: #2391011NA

Dear Emil, Thank you for getting in touch, we have received your Exchange Request #8145FB2965434. We are eager to assist but unfortunately, the style you have selected–VINCA - CHERRY ZEBRA SPLASH Triangle Bikini Top:L is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-30 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2378451NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Lynn

#2391011NA 8145FB2965434 / AOOS: VINCHE4TOPL 25

Hi Emil, Thank you for getting back to us and sharing your new Order #2398315NA. We're truly sorry to hear about your experience and completely understand how disappointing it must be to go through the exchange process again, especially when your bikini was intended as a vacation gift. We sincerely appreciate your patience and understand your concerns. Your return for Order #2378451NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - CHERRY ZEBRA SPLASH Triangle Bikini Top XS/ Bottom XS / Tie-side / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 8145FB2965434 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. • 14-Day EU Right of Withdrawal: Please note that under the 14-Day EU Right of Withdrawal, original shipping costs are only refunded when the entire order is returned. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. Please note that our warehouse requires 1–2 business days to process orders before they are dispatched. Once your order has shipped, you'll receive a shipping confirmation email with your tracking details so you can follow its progress. While we're unable to guarantee delivery by Saturday, please know we'll do our best to have your order on its way as quickly as possible. We sincerely apologize for the inconvenience this situation has caused and appreciate your understanding. If there's anything else we can help with, please don't hesitate to let us know—we're always happy to assist. Warm regards, Lynn

RF & REPURCHASE #2391011NA 8145FB2965434

New Order: #2398315NA placed July 29, 2026 - Need asap (as early as Saturday) please assist, thanks!

Dear Anton, Thank you for your recent purchase. We completely understand how special it would be to receive your order as early as Saturday, and we want nothing more than for it to arrive in time as well! As much as we'd love to, we currently do not have expedited shipping as we only have one shipping service in the US at the moment and all orders are delivered via FedEx Express. Please note that our standard order processing timeframe is 1-2 business days while shipping thereafter takes between 3 to 5 business days. Although we are using the fastest shipping service which is FedEx, and delivery might be earlier than expected, we still want to set your expectations following our full delivery timeframe of 5 business days after dispatch (weekends, holidays, and customs clearance delays not included). With that said, I'm afraid we cannot guarantee your desired delivery date and although we cannot guarantee anything at this time, we will do our best to accommodate your request. Please know that we have added a note requesting to have your order processed and shipped out ASAP. A separate email will be sent to you with your tracking information once your order is shipped. Be sure to check your Spam or Junk mail folders. Please note: For security reasons, FedEx normally does not leave parcels unattended as deliveries require a signature upon receipt. This helps ensure your order arrives safely. If you won’t be available at the time of delivery, you may want to consider a shipping address where someone you trust will always be there to receive the parcel on your behalf. Alternatively, you may use the tracking site to digitally sign for the delivery once the link is available. Your patience is highly appreciated and we hope you receive your order the soonest! If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently Kindest, Jesselle X

#2391011NA 8145FB2965434 8/5/2026 #2391011NA #8145FB2965434 EMIL ANTON BACH TIECHE4BBOTS 1 CY440984564DE 3112 8/5/2026 8/5/2026 #2391011NA #8145FB2965434 EMIL ANTON BACH VINCHE4TOPM 1 CY440984564DE 3113 8/5/2026