31,243 tickets1-100

Fwd: Order #2383018NA confirmed

Ashley Wilson · abster9@msn.com · Gorgias #230032925

closed
Opened
9 Jul 2026, 20:51
Closed
14 Jul 2026, 00:16
Assignee
Reena - Returns Team
Order
2386338
returnsreturns_approvedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-09 20:51:51· email/email
    Hi! We received our order and all three swimsuits are too small. I've placed an order for new sizes. Can I get a return label and credit. Replacement order: Confirmation #ZY05YU5GE Thank you!
  2. AGENT2026-07-14 00:15:10· email/helpdesk
    Hi Ashley, Thank you for your message and sharing your confirmation reference on your new Order #2386338NA. Please note that we do not provide return labels. The shipping cost incurred for returning item(s) to Triangl for both exchanges and refunds is neither covered nor reimbursed by us. You will need to arrange the return shipment yourself through your preferred postal service or courier. We recommend using regular post as opposed to commercial couriers such as FedEx or DHL, as they can be more costly. Using your local post office will significantly lower the cost. Please also avoid express shipping and ensure you keep your postage receipt for reference. Your return for Order #2383018NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - MULBERRY TOP S and Bottom S / Tie-side / Cheeky VINCA - GARA TOP S and Bottom S / Tie-side / Cheeky VINCA - ADAO TOP XXS and Bottom XXS / Standard / Normal (Send the 3 full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2383018NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx
  3. AGENT2026-07-14 00:15:44· email/helpdeskINTERNAL
    RF AND REP 2383018NA / 2383018NARF
  4. AGENT2026-08-03 09:52:51· email/helpdeskINTERNAL
    WH 7/27/2026 #2383018NA 2383018NARF ASHLEY WILSON MULBE TOP S 1 UPS1Z0JC1080391917092 350669 7/28/2026 7/27/2026 #2383018NA 2383018NARF ASHLEY WILSON MULBE BOT S 1 UPS1Z0JC1080391917092 350670 7/28/2026 7/27/2026 #2383018NA 2383018NARF ASHLEY WILSON GARA TOP S 1 UPS1Z0JC1080391917092 350671 7/28/2026 7/27/2026 #2383018NA 2383018NARF ASHLEY WILSON GARA BOT S 1 UPS1Z0JC1080391917092 350672 7/28/2026 7/27/2026 #2383018NA 2383018NARF ASHLEY WILSON ADAO TOP XXS 1 UPS1Z0JC1080391917092 350673 7/28/2026 7/27/2026 #2383018NA 2383018NARF ASHLEY WILSON ADAO BOT XXS 1 UPS1Z0JC1080391917092 350674 7/28/2026
Replies are sent through Open Doors, so they stay on the customer record.