408 tickets1-100

Please Review My Complaint

Maria · postmaster@osteopathie-arzt-frankfurt.de · Gorgias #231173311

closed
Opened
17 Jul 2026, 13:45
Closed
23 Jul 2026, 14:06
Assignee
Unassigned
casa del marpotential legalchannel-email

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  1. CUSTOMER2026-07-17 13:45:51· email/email
    Dear Hotel Management, I am extremely dissatisfied with the conditions of my stay at your hotel. During my stay, I was bitten by bed bugs in the room provided to me, which caused my health to deteriorate and forced me to seek medical treatment. As a result, I incurred additional expenses and believe that your hotel is responsible for this incident. All supporting evidence, including photographs, medical records, and other relevant documentation confirming the circumstances described in this complaint, is available at the following link: https://share.google/nbmYPEpw9rzxUlC27 I request that you review my complaint as a matter of urgency and provide full compensation for the damages and expenses I have incurred. If I do not receive a satisfactory response, or if my request is denied, I will have no choice but to pursue legal action and file complaints with the appropriate authorities to protect my rights. I look forward to your prompt official response.
  2. AGENT2026-07-17 14:05:44· email/helpdesk
    Hi there, Thank you for reaching out, and we're so sorry to hear about your experience. That certainly sounds like a very distressing situation, and we hope you're feeling better. Unfortunately, it looks like your message has reached the wrong inbox. We are Casa Del Mar Swimwear, so we're unable to assist with matters relating to hotel stays. We hope you're able to get in touch with the correct hotel team soon so they can review your concerns and work with you toward a resolution. We wish you all the best, and hope you have a speedy recovery. Kindest, Lery xx
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