CUSTOMER2026-07-24 23:43:15· chat/gorgias_chat
> How do I pick the right size?
You can find general sizing information on our Size Guide here
For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it.
> I need sizing help
AGENT2026-07-24 23:43:43· chat/helpdesk
Hi!
AGENT2026-07-24 23:43:49· chat/helpdesk
You’re now connected to a live agent — I’m Jenina, and I’ll help you with sizing!
CUSTOMER2026-07-24 23:44:28· chat/gorgias_chat
Hi Jenina i wanna buy a new bikini
CUSTOMER2026-07-24 23:44:53· chat/gorgias_chat
But i am not sure of the sizing
AGENT2026-07-24 23:45:30· chat/helpdesk
May I know the following details?
Bikini set:
Bottom style, if applicable (Standard/Tie side/Minimal/Gathered):
Bottom coverage, if applicable (Normal/Cheeky/Cheekiest):
CUSTOMER2026-07-24 23:45:38· chat/gorgias_chat
I bought one last year i think it was the crouchet pink both m and the bottom was too big and the top was too small
CUSTOMER2026-07-24 23:46:10· chat/gorgias_chat
For bottom i would like cheekiest tie side
AGENT2026-07-24 23:47:37· chat/helpdesk
Sorry to know that, Idil.
CUSTOMER2026-07-24 23:48:15· chat/gorgias_chat
I am wearing it :) but not the ideal
AGENT2026-07-24 23:48:26· chat/helpdesk
Okay.
CUSTOMER2026-07-24 23:48:39· chat/gorgias_chat
So how should i chose the size
CUSTOMER2026-07-24 23:48:47· chat/gorgias_chat
For the new bikini
AGENT2026-07-24 23:48:57· chat/helpdesk
Sizing is very unique that is why we base it on the details that you give us.
CUSTOMER2026-07-24 23:49:37· chat/gorgias_chat
I have cheeky and triangl which is small both and the top fits but the buttom is again a little big
AGENT2026-07-24 23:49:57· chat/helpdesk
Please provide the following:
Bikini set:
Bottom style, if applicable (Standard/Tie side/Minimal/Gathered):
Bottom coverage, if applicable (Normal/Cheeky/Cheekiest):
CUSTOMER2026-07-24 23:50:56· chat/gorgias_chat
Bittim style cheekiest
CUSTOMER2026-07-24 23:51:07· chat/gorgias_chat
And tie side
AGENT2026-07-24 23:51:32· chat/helpdesk
Which set?
CUSTOMER2026-07-24 23:53:45· chat/gorgias_chat
i am interested in one vinca in green; mala balconette sangria ; sofie cookie halter
AGENT2026-07-24 23:54:36· chat/helpdesk
Fab choices.
AGENT2026-07-24 23:54:46· chat/helpdesk
To better guide you with sizing, I’ll need your exact measurements. Do you have a tape measure with you right now?
CUSTOMER2026-07-24 23:54:53· chat/gorgias_chat
Yes
AGENT2026-07-24 23:55:06· chat/helpdesk
Great.
CUSTOMER2026-07-24 23:55:24· chat/gorgias_chat
But i can share in cms and have my period ; s alittle bloated
AGENT2026-07-24 23:55:25· chat/helpdesk
To make sure we get the right and exact measurements, please follow the instructions below:
Bust: Wrap the measuring tape around the fullest part of your chest (nipple level).
Underbust: Measure snugly around your ribcage, just under the bust — where your bra band normally sits.
Lower Waist: Measure approximately 2–3 inches (about 7 cm) below your belly button — this is generally where the bikini waistband sits.
Hips: Measure the fullest part of your hips or bum (usually the most protruding area).
📌 Please ensure the tape sits comfortably — not too tight or too loose — and try to wear a lightly padded (non-push-up) bra for accurate bust measurement.
AGENT2026-07-24 23:57:56· chat/helpdesk
Checking in to see if you're still there?
AGENT2026-07-24 23:59:03· chat/helpdesk
Sorry, I have to end our chat since I haven't received a response. Please feel free to reach out to us again if you need further assistance. Have a great day! xx
CUSTOMER2026-07-24 23:59:13· chat/gorgias_chat
I am here
CUSTOMER2026-07-24 23:59:17· chat/gorgias_chat
Measuring
AGENT2026-07-24 23:59:44· chat/helpdesk
Hi there! I’m Kelly, and I'll be helping you today. :)
CUSTOMER2026-07-25 00:00:01· chat/gorgias_chat
Bust:87 underbust:76 lower waist:78 hips:91
CUSTOMER2026-07-25 00:00:14· chat/gorgias_chat
Are you able to read the rest of yhe converstion
CUSTOMER2026-07-25 00:00:21· chat/gorgias_chat
Should i reshare it
AGENT2026-07-25 00:00:27· chat/helpdesk
Are you still looking for Vinca, Mala and Sofi?
CUSTOMER2026-07-25 00:00:48· chat/gorgias_chat
Yes
AGENT2026-07-25 00:01:11· chat/helpdesk
Yes, I can. :D
wonderful styles!
What’s your regular bra size and bottom size in general?
CUSTOMER2026-07-25 00:01:42· chat/gorgias_chat
Xs mostly but S too sometimes
CUSTOMER2026-07-25 00:02:04· chat/gorgias_chat
And my bra size is 75 b
AGENT2026-07-25 00:02:17· chat/helpdesk
Noted on 75B.
CUSTOMER2026-07-25 00:02:19· chat/gorgias_chat
On a good day 🤣
AGENT2026-07-25 00:02:28· chat/helpdesk
Are you more of a size 32,34, or 36 EU sizing?
AGENT2026-07-25 00:02:46· chat/helpdesk
I mean for your bottoms, are you more of a size 32,34, or 36 EU sizing? ****
CUSTOMER2026-07-25 00:02:55· chat/gorgias_chat
34 / 36 fits too
CUSTOMER2026-07-25 00:03:26· chat/gorgias_chat
I have one bikini from triangle in s which is a bit big
CUSTOMER2026-07-25 00:03:55· chat/gorgias_chat
It’s tie too
CUSTOMER2026-07-25 00:04:38· chat/gorgias_chat
I also had bought the pink crouchey in m bottom was big and top was small pushing in my boobs
AGENT2026-07-25 00:05:03· chat/helpdesk
Which size did you get? Thanks for the love and continuous support.
CUSTOMER2026-07-25 00:05:29· chat/gorgias_chat
M
AGENT2026-07-25 00:05:50· chat/helpdesk
Thank you. How was the coverage?
CUSTOMER2026-07-25 00:06:35· chat/gorgias_chat
I had maia alina pink crochet in m both top and bottom
CUSTOMER2026-07-25 00:06:45· chat/gorgias_chat
Bottom coverage was cheeky and standard
AGENT2026-07-25 00:07:16· chat/helpdesk
How was the fit of an M top? Was it too loose on band ? How about the coverage?
CUSTOMER2026-07-25 00:08:29· chat/gorgias_chat
It is covering but my boobs was squished and from the side it looked funny
AGENT2026-07-25 00:09:03· chat/helpdesk
Was it too tight on band/underbust?
CUSTOMER2026-07-25 00:09:16· chat/gorgias_chat
And my other bikini is small in vinca lotus terry that was small
CUSTOMER2026-07-25 00:09:20· chat/gorgias_chat
It was ok
CUSTOMER2026-07-25 00:09:41· chat/gorgias_chat
Top was ok but bottom was a little big
AGENT2026-07-25 00:10:29· chat/helpdesk
Thanks. I suggest getting an S top in those styles.
For bottoms, what's your waist measurements?
AGENT2026-07-25 00:10:42· chat/helpdesk
Waist : your natural waistline, which is located above your belly button and below your rib cage.
CUSTOMER2026-07-25 00:10:45· chat/gorgias_chat
91
CUSTOMER2026-07-25 00:11:09· chat/gorgias_chat
Oh waist sorry
AGENT2026-07-25 00:11:15· chat/helpdesk
91 cm is your hips .
AGENT2026-07-25 00:11:25· chat/helpdesk
:)
CUSTOMER2026-07-25 00:11:34· chat/gorgias_chat
64
AGENT2026-07-25 00:12:13· chat/helpdesk
Thanks. As for your measurements, you will fall an XS bottoms.
CUSTOMER2026-07-25 00:12:49· chat/gorgias_chat
Ok would you say for cheeky, cheekiest will be the same and i should go for xs for both
CUSTOMER2026-07-25 00:13:14· chat/gorgias_chat
And for Mala balconette dies it have padding?
CUSTOMER2026-07-25 00:13:27· chat/gorgias_chat
Does*
AGENT2026-07-25 00:14:44· chat/helpdesk
Yes, we follow the same sizing for bottoms.
AGENT2026-07-25 00:15:10· chat/helpdesk
None. Actually, none of our bikinis has push up or padded.
AGENT2026-07-25 00:15:36· chat/helpdesk
However, it has lining for enough modesty and support.
CUSTOMER2026-07-25 00:16:34· chat/gorgias_chat
Ok great thank you small for tops xs for bottoms than - i think crochet one was too tight that’s why it had to be m
AGENT2026-07-25 00:18:20· chat/helpdesk
An M top might be too loose on band.
If you wish for more coverage, you can size up to S+ top in MALA while an M top in Sofi and Vinca.
CUSTOMER2026-07-25 00:18:53· chat/gorgias_chat
Ok thank you!
CUSTOMER2026-07-25 00:18:59· chat/gorgias_chat
Have great one
AGENT2026-07-25 00:19:15· chat/helpdesk
Thank you for chatting with us today. If any other questions arise, please feel free to contact us at any time. xx.
CUSTOMER2026-07-26 17:43:14· chat/gorgias_chat
How long does the shıipment take
AGENT2026-07-26 17:44:03· chat/helpdesk
Hi!
AGENT2026-07-26 17:44:43· chat/helpdesk
You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
AGENT2026-07-26 17:44:54· chat/helpdesk
Our standard process is once you submit your order, it will take 1-2 business days to process it then 3-5 business days for shipping/delivery. However, there might be some occasional customs or courier delays which may affect your delivery timeframe from time to time.
CUSTOMER2026-07-26 17:45:09· chat/gorgias_chat
To us
CUSTOMER2026-07-26 17:45:16· chat/gorgias_chat
US
CUSTOMER2026-07-26 17:46:02· chat/gorgias_chat
Even to US
AGENT2026-07-26 17:48:02· chat/helpdesk
Yes.
CUSTOMER2026-07-26 17:48:23· chat/gorgias_chat
Ok thanks
AGENT2026-07-26 17:48:40· chat/helpdesk
You're welcome! Is there anything else I might be able to help you with today? :)
AGENT2026-07-26 17:51:11· chat/helpdesk
I just want to check if you’re still there?
AGENT2026-07-26 17:54:29· chat/helpdesk
I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx