2,237 tickets1-100

Re: > How do I pick the right size? You can find general sizing information on our Size Guide here For ...

Idil Atabey · atabey.idil@gmail.com · Gorgias #232274616

closed
Opened
24 Jul 2026, 23:43
Closed
26 Jul 2026, 17:55
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Unassigned
customer caresiztrianglai_handoverchannel-chat

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  1. CUSTOMER2026-07-24 23:43:15· chat/gorgias_chat
    > How do I pick the right size? You can find general sizing information on our Size Guide here For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it. > I need sizing help
  2. AGENT2026-07-24 23:43:43· chat/helpdesk
    Hi!
  3. AGENT2026-07-24 23:43:49· chat/helpdesk
    You’re now connected to a live agent — I’m Jenina, and I’ll help you with sizing!
  4. CUSTOMER2026-07-24 23:44:28· chat/gorgias_chat
    Hi Jenina i wanna buy a new bikini
  5. CUSTOMER2026-07-24 23:44:53· chat/gorgias_chat
    But i am not sure of the sizing
  6. AGENT2026-07-24 23:45:30· chat/helpdesk
    May I know the following details? Bikini set: Bottom style, if applicable (Standard/Tie side/Minimal/Gathered): Bottom coverage, if applicable (Normal/Cheeky/Cheekiest):
  7. CUSTOMER2026-07-24 23:45:38· chat/gorgias_chat
    I bought one last year i think it was the crouchet pink both m and the bottom was too big and the top was too small
  8. CUSTOMER2026-07-24 23:46:10· chat/gorgias_chat
    For bottom i would like cheekiest tie side
  9. AGENT2026-07-24 23:47:37· chat/helpdesk
    Sorry to know that, Idil.
  10. CUSTOMER2026-07-24 23:48:15· chat/gorgias_chat
    I am wearing it :) but not the ideal
  11. AGENT2026-07-24 23:48:26· chat/helpdesk
    Okay.
  12. CUSTOMER2026-07-24 23:48:39· chat/gorgias_chat
    So how should i chose the size
  13. CUSTOMER2026-07-24 23:48:47· chat/gorgias_chat
    For the new bikini
  14. AGENT2026-07-24 23:48:57· chat/helpdesk
    Sizing is very unique that is why we base it on the details that you give us.
  15. CUSTOMER2026-07-24 23:49:37· chat/gorgias_chat
    I have cheeky and triangl which is small both and the top fits but the buttom is again a little big
  16. AGENT2026-07-24 23:49:57· chat/helpdesk
    Please provide the following: Bikini set: Bottom style, if applicable (Standard/Tie side/Minimal/Gathered): Bottom coverage, if applicable (Normal/Cheeky/Cheekiest):
  17. CUSTOMER2026-07-24 23:50:56· chat/gorgias_chat
    Bittim style cheekiest
  18. CUSTOMER2026-07-24 23:51:07· chat/gorgias_chat
    And tie side
  19. AGENT2026-07-24 23:51:32· chat/helpdesk
    Which set?
  20. CUSTOMER2026-07-24 23:53:45· chat/gorgias_chat
    i am interested in one vinca in green; mala balconette sangria ; sofie cookie halter
  21. AGENT2026-07-24 23:54:36· chat/helpdesk
    Fab choices.
  22. AGENT2026-07-24 23:54:46· chat/helpdesk
    To better guide you with sizing, I’ll need your exact measurements. Do you have a tape measure with you right now?
  23. CUSTOMER2026-07-24 23:54:53· chat/gorgias_chat
    Yes
  24. AGENT2026-07-24 23:55:06· chat/helpdesk
    Great.
  25. CUSTOMER2026-07-24 23:55:24· chat/gorgias_chat
    But i can share in cms and have my period ; s alittle bloated
  26. AGENT2026-07-24 23:55:25· chat/helpdesk
    To make sure we get the right and exact measurements, please follow the instructions below: Bust: Wrap the measuring tape around the fullest part of your chest (nipple level). Underbust: Measure snugly around your ribcage, just under the bust — where your bra band normally sits. Lower Waist: Measure approximately 2–3 inches (about 7 cm) below your belly button — this is generally where the bikini waistband sits. Hips: Measure the fullest part of your hips or bum (usually the most protruding area). 📌 Please ensure the tape sits comfortably — not too tight or too loose — and try to wear a lightly padded (non-push-up) bra for accurate bust measurement.
  27. AGENT2026-07-24 23:57:56· chat/helpdesk
    Checking in to see if you're still there?
  28. AGENT2026-07-24 23:59:03· chat/helpdesk
    Sorry, I have to end our chat since I haven't received a response. Please feel free to reach out to us again if you need further assistance. Have a great day! xx
  29. CUSTOMER2026-07-24 23:59:13· chat/gorgias_chat
    I am here
  30. CUSTOMER2026-07-24 23:59:17· chat/gorgias_chat
    Measuring
  31. AGENT2026-07-24 23:59:44· chat/helpdesk
    Hi there! I’m Kelly, and I'll be helping you today. :)
  32. CUSTOMER2026-07-25 00:00:01· chat/gorgias_chat
    Bust:87 underbust:76 lower waist:78 hips:91
  33. CUSTOMER2026-07-25 00:00:14· chat/gorgias_chat
    Are you able to read the rest of yhe converstion
  34. CUSTOMER2026-07-25 00:00:21· chat/gorgias_chat
    Should i reshare it
  35. AGENT2026-07-25 00:00:27· chat/helpdesk
    Are you still looking for Vinca, Mala and Sofi?
  36. CUSTOMER2026-07-25 00:00:48· chat/gorgias_chat
    Yes
  37. AGENT2026-07-25 00:01:11· chat/helpdesk
    Yes, I can. :D wonderful styles! What’s your regular bra size and bottom size in general?
  38. CUSTOMER2026-07-25 00:01:42· chat/gorgias_chat
    Xs mostly but S too sometimes
  39. CUSTOMER2026-07-25 00:02:04· chat/gorgias_chat
    And my bra size is 75 b
  40. AGENT2026-07-25 00:02:17· chat/helpdesk
    Noted on 75B.
  41. CUSTOMER2026-07-25 00:02:19· chat/gorgias_chat
    On a good day 🤣
  42. AGENT2026-07-25 00:02:28· chat/helpdesk
    Are you more of a size 32,34, or 36 EU sizing?
  43. AGENT2026-07-25 00:02:46· chat/helpdesk
    I mean for your bottoms, are you more of a size 32,34, or 36 EU sizing? ****
  44. CUSTOMER2026-07-25 00:02:55· chat/gorgias_chat
    34 / 36 fits too
  45. CUSTOMER2026-07-25 00:03:26· chat/gorgias_chat
    I have one bikini from triangle in s which is a bit big
  46. CUSTOMER2026-07-25 00:03:55· chat/gorgias_chat
    It’s tie too
  47. CUSTOMER2026-07-25 00:04:38· chat/gorgias_chat
    I also had bought the pink crouchey in m bottom was big and top was small pushing in my boobs
  48. AGENT2026-07-25 00:05:03· chat/helpdesk
    Which size did you get? Thanks for the love and continuous support.
  49. CUSTOMER2026-07-25 00:05:29· chat/gorgias_chat
    M
  50. AGENT2026-07-25 00:05:50· chat/helpdesk
    Thank you. How was the coverage?
  51. CUSTOMER2026-07-25 00:06:35· chat/gorgias_chat
    I had maia alina pink crochet in m both top and bottom
  52. CUSTOMER2026-07-25 00:06:45· chat/gorgias_chat
    Bottom coverage was cheeky and standard
  53. AGENT2026-07-25 00:07:16· chat/helpdesk
    How was the fit of an M top? Was it too loose on band ? How about the coverage?
  54. CUSTOMER2026-07-25 00:08:29· chat/gorgias_chat
    It is covering but my boobs was squished and from the side it looked funny
  55. AGENT2026-07-25 00:09:03· chat/helpdesk
    Was it too tight on band/underbust?
  56. CUSTOMER2026-07-25 00:09:16· chat/gorgias_chat
    And my other bikini is small in vinca lotus terry that was small
  57. CUSTOMER2026-07-25 00:09:20· chat/gorgias_chat
    It was ok
  58. CUSTOMER2026-07-25 00:09:41· chat/gorgias_chat
    Top was ok but bottom was a little big
  59. AGENT2026-07-25 00:10:29· chat/helpdesk
    Thanks. I suggest getting an S top in those styles. For bottoms, what's your waist measurements?
  60. AGENT2026-07-25 00:10:42· chat/helpdesk
    Waist : your natural waistline, which is located above your belly button and below your rib cage.
  61. CUSTOMER2026-07-25 00:10:45· chat/gorgias_chat
    91
  62. CUSTOMER2026-07-25 00:11:09· chat/gorgias_chat
    Oh waist sorry
  63. AGENT2026-07-25 00:11:15· chat/helpdesk
    91 cm is your hips .
  64. AGENT2026-07-25 00:11:25· chat/helpdesk
    :)
  65. CUSTOMER2026-07-25 00:11:34· chat/gorgias_chat
    64
  66. AGENT2026-07-25 00:12:13· chat/helpdesk
    Thanks. As for your measurements, you will fall an XS bottoms.
  67. CUSTOMER2026-07-25 00:12:49· chat/gorgias_chat
    Ok would you say for cheeky, cheekiest will be the same and i should go for xs for both
  68. CUSTOMER2026-07-25 00:13:14· chat/gorgias_chat
    And for Mala balconette dies it have padding?
  69. CUSTOMER2026-07-25 00:13:27· chat/gorgias_chat
    Does*
  70. AGENT2026-07-25 00:14:44· chat/helpdesk
    Yes, we follow the same sizing for bottoms.
  71. AGENT2026-07-25 00:15:10· chat/helpdesk
    None. Actually, none of our bikinis has push up or padded.
  72. AGENT2026-07-25 00:15:36· chat/helpdesk
    However, it has lining for enough modesty and support.
  73. CUSTOMER2026-07-25 00:16:34· chat/gorgias_chat
    Ok great thank you small for tops xs for bottoms than - i think crochet one was too tight that’s why it had to be m
  74. AGENT2026-07-25 00:18:20· chat/helpdesk
    An M top might be too loose on band. If you wish for more coverage, you can size up to S+ top in MALA while an M top in Sofi and Vinca.
  75. CUSTOMER2026-07-25 00:18:53· chat/gorgias_chat
    Ok thank you!
  76. CUSTOMER2026-07-25 00:18:59· chat/gorgias_chat
    Have great one
  77. AGENT2026-07-25 00:19:15· chat/helpdesk
    Thank you for chatting with us today. If any other questions arise, please feel free to contact us at any time. xx.
  78. CUSTOMER2026-07-26 17:43:14· chat/gorgias_chat
    How long does the shıipment take
  79. AGENT2026-07-26 17:44:03· chat/helpdesk
    Hi!
  80. AGENT2026-07-26 17:44:43· chat/helpdesk
    You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
  81. AGENT2026-07-26 17:44:54· chat/helpdesk
    Our standard process is once you submit your order, it will take 1-2 business days to process it then 3-5 business days for shipping/delivery. However, there might be some occasional customs or courier delays which may affect your delivery timeframe from time to time.
  82. CUSTOMER2026-07-26 17:45:09· chat/gorgias_chat
    To us
  83. CUSTOMER2026-07-26 17:45:16· chat/gorgias_chat
    US
  84. CUSTOMER2026-07-26 17:46:02· chat/gorgias_chat
    Even to US
  85. AGENT2026-07-26 17:48:02· chat/helpdesk
    Yes.
  86. CUSTOMER2026-07-26 17:48:23· chat/gorgias_chat
    Ok thanks
  87. AGENT2026-07-26 17:48:40· chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  88. AGENT2026-07-26 17:51:11· chat/helpdesk
    I just want to check if you’re still there?
  89. AGENT2026-07-26 17:54:29· chat/helpdesk
    I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx
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