Dear Allison,
Thanks for sending this through.
We sincerely apologize for the delay in getting back to you. Rest assured, we are doing our best to assist you as quickly as possible. We appreciate you providing us with the tracking details for your return. We'll keep an eye on it, and process your request once we receive the items back in our warehouse.
In the meantime, if you have other concerns, please don't hesitate to let us know and we're here to help.
Wishing you a wonderful day!
Kindest,
Elaine xx
Dear Allison,
We're pleased to confirm that we’ve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete.
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful day!
Kindest,
Joan M.