Re: Your request # 38EEB42948298: Pending Approval
Dali Jung · dijayrox@gmail.com · Gorgias #228771105
closed
Opened
1 Jul 2026, 23:46
Closed
4 Jul 2026, 02:04
Assignee
Jetz - Returns Team
returnsreturns_approvedtrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-07-01 23:46:32· email/email
Hi,
Could I please receive return approval?
AGENT2026-07-04 02:04:17· email/helpdesk
Hi Dali,
Thank you for reaching out. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
Upon checking, we can see that your request has already been approved last June 29, 2026.
We would recommend to check your Junk or Spam folders as sometimes, emails are being routed there.
For reference, we are sending the email approval details:
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
SOFI - AZURE SPARKLE Halter Bikini Top S :: Bottom M / Standard / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 38EEB42948298
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Geelah