Dear Natalie,
We have an update concerning your Triangl purchase.
FedEx has informed us that they attempted to complete the delivery several times to no avail. They also tried to call your number 4747671437, but were unable to reach you. Do you have an alternative phone number where they can reach you?
It's currently being held at their station for self-collection:
FedEx Ship Center
2035 S Taylor Ave
Louisville, CO 80027
United States
Please contact FedEx at (800) 463-3339 or https://www.fedex.com/en-us/customer-support.html before heading over, and use your tracking number 532552737246 as a reference. You can also text them at 29372.
Please do the above by July 18, 2026. Otherwise, your parcel may be returned to us.
Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.
Replies are sent through Open Doors, so they stay on the customer record.