CUSTOMER2026-06-02 17:16:12· chat/gorgias_chat
is there going to be another giveaway
AI_AGENT2026-06-02 17:16:36· chat/api
Hi, welcome to TRIANGL!
The giveaway campaign has ended and there are no ongoing giveaways right now. To stay updated on future promotions or giveaways, I recommend subscribing to our newsletter or following @triangl on Instagram.
You can sign up for the newsletter here: [https://triangl.com/pages/newsletter-signup](https://triangl.com/pages/newsletter-signup)
CUSTOMER2026-06-03 15:53:18· chat/gorgias_chat
okay so i followed all the size chart and i measured all the seams lets say i get my swimsuit and it doesn’t fit so u guys give replacements
AI_AGENT2026-06-03 15:53:41· chat/api
If the Maia Zebra Splash Scoop Bikini Set doesn’t fit according to the size chart, you can return just the piece you want to exchange (either the top or the bottom) or the entire set. Once we receive and process your return, the replacement item will be sent to you at no extra shipping cost. If you want, we can also help you with sizing advice.
You can start your return here: \[[https://triangl.com/a/returns](https://triangl.com/a/returns)\]
CUSTOMER2026-06-03 15:55:11· chat/gorgias_chat
yes i am stuck between what sizes to get
AI_AGENT2026-06-03 15:55:36· chat/api
To help you choose the correct size for the Maia Zebra Splash Scoop Bikini Set, could you please share your top and bottom measurements (such as bust, underbust, waist, and hips) or your usual clothing size? This will allow us to provide you with the most accurate sizing advice based on the size charts.
You can also refer to the full size guide here: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide)
CUSTOMER2026-06-03 15:57:15· chat/gorgias_chat
my under bust was about 30 ish and my over bust was about 34 and the size of my jeans are usually size 26 so if u could tell me what size i am in the top and bottom
AI_AGENT2026-06-03 15:57:51· chat/api
Thanks for sharing your measurements. For the Maia Zebra Splash Scoop Bikini Set, our sizing guidelines require specific size mappings to ensure the best fit. Unfortunately, we don’t have explicit size mappings available for your measurements right now. I’m escalating your inquiry to our sizing experts so they can provide you with tailored advice.
In the meantime, you may find our full size guide helpful: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide)
AGENT2026-06-03 15:58:03· chat/helpdesk
Hi there! I’m Janis, and I’ll be helping you from here.
AGENT2026-06-03 15:58:34· chat/helpdesk
May I know which particular style you are checking out, please?
CUSTOMER2026-06-03 15:59:08· chat/gorgias_chat
hi!
CUSTOMER2026-06-03 15:59:26· chat/gorgias_chat
i’m looking at the maia zebra splash scoop bikini set
AGENT2026-06-03 15:59:53· chat/helpdesk
Fab choice. Can I know your cup size, please?
CUSTOMER2026-06-03 16:01:01· chat/gorgias_chat
i’m pretty sure a 34 b but also i did the undercut measurement and it is 30in and the overbust is 34in and then for the bottoms i usually wear a size 4 or i’m a size 26 for jeans
AGENT2026-06-03 16:02:23· chat/helpdesk
Thanks.
AGENT2026-06-03 16:02:36· chat/helpdesk
Based on your measurements, I would recommend the S top. If you’d prefer a little more coverage or a more relaxed fit, you might like the S+ size instead.
AGENT2026-06-03 16:02:40· chat/helpdesk
May I please have your waist, lower waist, and hip measurements in centimeters or inches?
For the waist, wrap the tape around your natural waistline (similar to how a belt would sit) just above the belly button and below the rib cage. For the lower waist, measure about 2–3 inches below the belly button, which is typically where the bikini waistband sits. For the hips, wrap the tape around the fullest or most prominent part ofyour bum. You may also use this guide as a reference: https://prnt.sc/6_QIYsqtB9JZ
CUSTOMER2026-06-03 16:03:07· chat/gorgias_chat
yes one sec
AGENT2026-06-03 16:03:23· chat/helpdesk
Sure.
AGENT2026-06-03 16:05:04· chat/helpdesk
I'm sorry, I just want to check up on you. Still online?
CUSTOMER2026-06-03 16:06:10· chat/gorgias_chat
waist is 28.5, lower waist is around 31, and hip is 36-37
AGENT2026-06-03 16:06:21· chat/helpdesk
Thanks. Let me check.
AGENT2026-06-03 16:07:26· chat/helpdesk
Thanks for waiting. Based on your details, you may get the XS bottoms.
AGENT2026-06-03 16:08:03· chat/helpdesk
Would there be anything else I can assist you with?
CUSTOMER2026-06-03 16:08:31· chat/gorgias_chat
wait for the standard
CUSTOMER2026-06-03 16:08:34· chat/gorgias_chat
bottoms?
CUSTOMER2026-06-03 16:08:43· chat/gorgias_chat
like the full coverage?
CUSTOMER2026-06-03 16:09:03· chat/gorgias_chat
do ur size run bigger?
AGENT2026-06-03 16:09:03· chat/helpdesk
The bottoms have the same sizing.
AGENT2026-06-03 16:09:13· chat/helpdesk
They are true to size.
CUSTOMER2026-06-03 16:09:21· chat/gorgias_chat
got it thank you!
AGENT2026-06-03 16:11:24· chat/helpdesk
You are very much welcome!:) Would there be anything else that I can help you with for today?
CUSTOMER2026-06-03 16:12:24· chat/gorgias_chat
no thank you! and if it doesn’t fit me do i have free exchange
AGENT2026-06-03 16:13:23· chat/helpdesk
We don't provide return label.
For returns or exchanges, you will just need to cover the shipping fee for returning the item back to us, and then we'll cover the shipping fee of sending the new size to you if it's an exchange.
You may view our returns policy here: https://triangl.com/a/returns
Please take note that we accept exchanges and refunds on all our pieces within 14 days of receipt of your shipment.
AGENT2026-06-03 16:13:32· chat/helpdesk
Will there be anything else I can assist you with?
CUSTOMER2026-06-03 16:13:57· chat/gorgias_chat
perfect thank you!
AGENT2026-06-03 16:14:15· chat/helpdesk
You're most welcome! Please feel free to chat with us again if you need more help. Thanks and enjoy the rest of your day! xx