11,901 tickets1-100

Conversation with Customer #525856660

Unknown · Gorgias #224599757

closed
Opened
5 Jun 2026, 01:23
Closed
5 Jun 2026, 01:27
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_processingsender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-05 01:23:16· chat/gorgias_chat
    when will this be restocked will you
  2. AI_AGENT2026-06-05 01:23:35· chat/api
    Hi, welcome to TRIANGL! The VINCA - SKY HIGH Blue Triangle Bikini Set is scheduled to be restocked on June 8, 2026. You can sign up for the back-in-stock notification on the product page to get an email as soon as it's available. If you'd like, I can also suggest a similar style or color. Just let me know!
  3. CUSTOMER2026-06-05 01:25:26· chat/gorgias_chat
    during the day or at 12am
  4. CUSTOMER2026-06-05 01:25:44· chat/gorgias_chat
    whats the return policy
  5. AI_AGENT2026-06-05 01:25:47· chat/api
    The exact time of day when the VINCA - SKY HIGH Blue Triangle Bikini Set will be restocked on June 8, 2026, is not confirmed or provided. To stay updated, please sign up for the back-in-stock notification on the product page to receive an email as soon as it's available.
  6. CUSTOMER2026-06-05 01:26:00· chat/gorgias_chat
    whats the return policy
  7. AI_AGENT2026-06-05 01:26:01· chat/api
    Regarding our return policy: to make a return, you need to submit a request through our Returns Portal to get a Return Authorization (RA) number first. Once approved, you'll receive an email with full instructions and the correct return address. Please note that return shipping costs are your responsibility, and we recommend using a tracked shipping service and keeping the tracking number until your return is processed. You can start your return here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
  8. AI_AGENT2026-06-05 01:26:20· chat/api
    Here's the return policy: * Returns must be requested through the online Returns Portal: [https://triangl.com/a/returns](https://triangl.com/a/returns). * You need a Return Authorization (RA) number, which is given once your return is approved. * Customers cover return shipping costs and must use a tracked shipping service. * Shipping costs depend on your location and courier; prepaid labels are not provided. * For exchanges, you pay return shipping, but the replacement shipping cost is covered. * Returns and exchanges are processed once the item is received at the warehouse, usually within 1-2 business days. You can start your return anytime on the Returns Portal linked above.
  9. CUSTOMER2026-06-05 01:26:47· chat/gorgias_chat
    but its to your payment method not store credit
  10. AI_AGENT2026-06-05 01:27:05· chat/api
    Yes, according to the return policy, any refund issued will be credited back to your original payment method, not as store credit. You can find more details or start a return here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
Replies are sent through Open Doors, so they stay on the customer record.