533 tickets1-100

Conversation with cmatthews5203@gmail.com

Cassie Matthews · cmatthews5203@gmail.com · Gorgias #227023336

closed
Opened
20 Jun 2026, 11:43
Closed
20 Jun 2026, 11:52
Assignee
Anna - Customer Care
customer careordtrianglai_answeredai_handoverai_processingchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-20 11:43:28· chat/gorgias_chat
    I dont see a button to add to cart?
  2. AI_AGENT2026-06-20 11:43:47· chat/api
    Hi, welcome to TRIANGL! I’m connecting you with a team member who can investigate the missing "add to cart" button issue on the Maia Mato Red Terry Towelling Scoop Bikini Set page right away. Someone will be with you shortly to help resolve this. Is there anything else I can help you with?
  3. AGENT2026-06-20 11:44:29· chat/helpdesk
    Hi! I’m Anna, and I’ll be helping you from here.
  4. AGENT2026-06-20 11:44:59· chat/helpdesk
    I'm sorry to hear you're unable to finish checking out.
  5. AGENT2026-06-20 11:45:32· chat/helpdesk
    Were you able to choose your preferred bottom style and bottom coverage.
  6. AGENT2026-06-20 11:46:03· chat/helpdesk
    You need to choose both to add the set to your cart
  7. CUSTOMER2026-06-20 11:46:09· chat/gorgias_chat
    Yes but its stuck on 'select bottom style' like when I click the button nothing happns
  8. AGENT2026-06-20 11:46:44· chat/helpdesk
    May I know which set are you looking at, please?
  9. CUSTOMER2026-06-20 11:46:46· chat/gorgias_chat
    Ive chosen the top size, bottom size, and bottom type
  10. CUSTOMER2026-06-20 11:47:00· chat/gorgias_chat
    The mato red terry towlling scoop bikini set
  11. AGENT2026-06-20 11:47:08· chat/helpdesk
    Thank you!
  12. AGENT2026-06-20 11:48:18· chat/helpdesk
    Please select your preferred options for both of these choices.
  13. CUSTOMER2026-06-20 11:48:47· chat/gorgias_chat
    omg.... Im so dumb
  14. CUSTOMER2026-06-20 11:48:50· chat/gorgias_chat
    Thank you haha
  15. AGENT2026-06-20 11:49:05· chat/helpdesk
    It's okay. No worries. x
  16. AGENT2026-06-20 11:49:14· chat/helpdesk
    I'm glad I can help x
  17. CUSTOMER2026-06-20 11:49:28· chat/gorgias_chat
    Thank you! Thats all I needed!
  18. AGENT2026-06-20 11:51:45· chat/helpdesk
    You're most welcome! It has been a pleasure assisting you. Thanks, and have a lovely day! x
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