31,919 tickets1-100

New customer message on 26 June 2026 at 00.13

amalie hesthaven · amalieh@mail.dk · Gorgias #227826349

closed
Opened
25 Jun 2026, 16:13
Closed
26 Jun 2026, 07:21
Assignee
Reena - Returns Team
returnsreturns_follow-upreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-25 16:13:36· email/email
    You received a new message from your online store's contact form. Country Code: DK Reason For Contacting: returns-and-exchanges Firstname: amalie Lastname: hesthaven Email: amalieh@mail.dk Phone: +45 93926001 Ordernumber: 2351756NA Body: Hi! So a week ago i sended back some bikini bottoms for an exchange of a larger size. i see that it has arrived at your location in The Netherlands 3 days ago, and was wondering when your gonna ship my new package? ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-06-26 07:21:23· email/helpdesk
    Dear Amalie, Thanks for getting in touch. We're pleased to inform you that your exchange for SKY HIGH Blue M / Tie-side / Cheeky Bottom has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena
  3. AGENT2026-06-26 07:21:30· email/helpdeskINTERNAL
    2351756NA / B56E172935817 EX PROCESSED 6/26/26 NEW ORDER #2374981NA 6/24/2026 #2351756NA #B56E172935814 AMALIE HESTHAVEN TIESKY3BBOTS 1 JJD014600012700577787 1943 6/25/2026
Replies are sent through Open Doors, so they stay on the customer record.