31,919 tickets1-100

Order 2365516NA

Ashley Winther · ashley.winther2@gmail.com · Gorgias #227371377

closed
Opened
23 Jun 2026, 00:37
Closed
25 Jun 2026, 09:00
Assignee
Ja - Returns Team
returnsreturns_approvedtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-23 00:37:00· email/email
    hello - i'm trying to return my order 2365516NA in exchange for size M in both top and bottom and the exchange steps aren't going through. Can you please assist?
  2. AGENT2026-06-25 09:00:29· email/helpdesk
    Hi Ashley, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: SOFI - COOKIE Halter Bikini Top S / BOTTOM S TIE-SIDE CHEEKY (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: SOFI - COOKIE Halter Bikini Top M / BOTTOM M TIE-SIDE CHEEKY (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2365516NAEX ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Ja
  3. AGENT2026-06-25 09:00:42· email/helpdeskINTERNAL
    2365516NA / 2365516NAEX SOFCOOTOPM 116 / SIDCOOABOTM 175
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