Re: Order #2341618NA

Dear Reda, We have received your Exchange Request for Order #2341618NA. We are sorry to hear the bikini wasn't right for you. PINK CANDY VELVET bottoms is only available in tie side and minimal styles. Unfortunately, we do not have bottoms in high waist. You may check other bikini styles with the standard normal bottom styles. Please let us know how you would like to proceed. Kindest, Joanna

Pending approval: 2341618NA

Hi Reda, Thank you for reaching out, and please accept our sincere apologies for the delay in responding to your emails. We understand how frustrating it can be when you are waiting for an update regarding a return, and we appreciate your patience while we reviewed your request. Your concerns are important to us, and we regret any inconvenience or concern caused by the delay in our communication. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - PINK CANDY VELVET Triangle Bikini Set: Top / M and Bottom / M / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2341618NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS 15 mallow road Minster on sea Sheerness Kent ME12 3GU ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joanna

REFUND #2341618NA 2341618NARF

Dear Reda, Thank you for getting in touch. We sincerely apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Reena

2341618NA / 2341618NARF WH 6/24/2026 2341618NA 2341618NARF N/A VINPIN3TOPM 1 02121F1102007F9B No Visible Damage 1506 6/25/2026 6/24/2026 2341618NA 2341618NARF N/A SIDPIN3ABOTM 1 02121F1102007F9B No Visible Damage 1507 6/25/2026