Re: Order #2352180NA

Dear Tiana, Thank you for getting in touch, we have received your Exchange Request #C8B45A2935660. We are eager to assist but unfortunately, the VINCA - JOLY XS / Standard / Normal bottom you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We have enough stock for the MAIA - ALINA Top / S. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2352180NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Pearl

Pending Approval / #2352180NA C8B45A2935660 / AOOS STAJOLABOTXS 9 / NMAIALITOPS 144

Hi Tiana, Thank you for getting back to us! I’m so sorry to share that the items you selected are currently running low in stock and may no longer be available once you've sent your items back. I completely understand how disappointing this must be, and I truly appreciate your patience. Since our bikinis sell out quickly, the best way to secure your preferred items is to place a new order directly on our website (in a full set). To make this easier for you, we’d love to provide you with a unique free shipping code so we can waive the shipping fee for your new order. Once your original order is returned, we’ll be happy to process your refund promptly. Free shipping code: EXCHANGE-TRIANGL-24 If you'd prefer to explore other options, feel free to share your other top three choices from our current collection, and we’ll check availability for you. Looking forward to your response! Kindest, Ja

#2352824NA / F2F52E2935573 AOOS

Dear Tiana, Thank you for getting back to us and sharing your new Order #2366213NA. Your return for Order #2352180NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - JOLY Terry Towelling Crop Bikini Top : XS JOLY Blue Terry Towelling Bikini Bottom : S / Standard / Normal MAIA - ALINA Pink Crochet Scoop Bikini Top : XS ALINA Pink Crochet Bikini Bottom : S / Standard / Normal (Send the full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: C8B45A2935660 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For Australia & New Zealand customers): Australia TRIANGL RETURNS c/o ICAL International Customs and Logistics 21–23 Jets Court, Melbourne Airport, VIC 3045 Australia ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Dy

#2352180NA C8B45A2935660

Hi Tiana, The Dispatch Note refers to the document that was included with your order. It is specifically issued for your order and contains important details such as the items purchased, the quantity of each item and the order reference number. For your convenience, we have attached a PDF copy of the Dispatch Note to this email. You may save it for your records or print a copy if needed. If you require any further assistance, please feel free to reply to this email. We are always happy to help. Kindest, Joanna

Hi Tiana, You're most welcome! Should you need further assistance, don't hesitate to send us an email. We are always here to help! Kindest, Joanna

Hi Tiana, Thank you so much for sharing! I'm so glad you found the original dispatch notice in the end! It's always the way, isn't it? It tends to show up just when you've stopped looking for it! And don't worry—we've all had moments like that, regardless of age. 😊 Thank you so much for your kind words. It truly means a lot to us to hear that you felt supported throughout the process. We're always happy to help, and it's been a pleasure assisting you. We hope everything goes smoothly from here, and if you ever need anything else, please don't hesitate to reach out. Take care, and thank you again for making our day! Warm regards, Kiara x

6/26/2026 #2352180NA C8B45A2935660 Tiana Howard NMICJOLTOPXS 1 R34405703767678 35217 6/26/2026 6/26/2026 #2352180NA C8B45A2935660 Tiana Howard STAALIABOTS 1 R34405703767678 35218 6/26/2026 6/26/2026 #2352180NA C8B45A2935660 Tiana Howard STAJOLABOTS 1 R34405703767678 35219 6/26/2026 6/26/2026 #2352180NA C8B45A2935660 Tiana Howard NMAIALITOPXS 1 R34405703767678 35220 6/26/2026