31,919 tickets1-100

Re: Order# 2349728NA

Amita Singh · amitamd@hotmail.com · Gorgias #225782708

closed
Opened
12 Jun 2026, 04:58
Closed
18 Jun 2026, 02:24
Assignee
Reena - Returns Team
returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-12 04:58:43· email/email
    Hello, I need to retuen the following please: MICA - ORCHID CROCHET STRIPE Scoop Bikini Set Items in MICA - ORCHID CROCHET STRIPE Scoop Bikini Set bundle MICA - ORCHID CROCHET STRIPE Bikini Top 1 x MICA - ORCHID CROCHET STRIPE Bikini Top S ORCHID CROCHET STRIPE Bikini Bottom 1 x ORCHID CROCHET STRIPE Bikini Bottom S / Standard / Normal Also, is it possible to exchange the following for size XS / Standard / Normal? 1 x TIRAMISU FLORAL Bikini Bottom S / Standard / Normal Please let me know if I can exchange the tiramisu floral bottom and how to proceed with the refund for the orchid crochet set. Thanks, Amita Singh
  2. AGENT2026-06-15 11:51:15· email/helpdesk
    Dear Amita, Thank you for getting in touch! We're sad to know that your order isn't quite right. We have noted your refund request for MICA - ORCHID CROCHET STRIPE set. For your exchange request, we are eager to assist but unfortunately, the XS / Standard / Normal you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-24 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2349728NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Ja
  3. AGENT2026-06-15 11:51:41· email/helpdeskINTERNAL
    2349728NA / RF & EX / AOOS
  4. CUSTOMER2026-06-15 22:41:42· email/email
    Thank you. Do I have a return authorization number? Where do I send the return? Please let me know. Thanks.
  5. CUSTOMER2026-06-15 22:44:47· email/email
    Sorry I misread the email. I will return all 4 items, 2 sets, and place a new order for the tiramisu set. Please provide me with the return address and complete instructions. Thanks, Amita
  6. AGENT2026-06-18 02:24:14· email/helpdesk
    Hi Amita, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We understand that return and exchange details can sometimes be confusing. We appreciate you letting us know that you'll be returning all four items (both sets) and placing a new order for the Tiramisu set. We'll be happy to provide the return instructions and return address. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - ORCHID CROCHET STRIPE Bikini Top S :: Bottom S / Standard / Normal MICA - TIRAMISU Floral Crop Bikini Top S :: Bottom S / Standard (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2349728NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Geelah
  7. AGENT2026-06-18 02:24:20· email/helpdeskINTERNAL
    #2349728NA 2349728NARF
  8. AGENT2026-07-05 08:35:31· email/helpdeskINTERNAL
    WH 6/29/2026 #2349728NA 2349728NARF AMITA DHINGRA STATIRABOTS 1 UPS1ZXY11260398688774 343625 7/2/2026 6/29/2026 #2349728NA 2349728NARF AMITA DHINGRA MICTIRTOPSP 1 UPS1ZXY11260398688774 343626 7/2/2026 6/29/2026 #2349728NA 2349728NARF AMITA DHINGRA STAORC2ABOTS 1 UPS1ZXY11260398688774 343627 7/2/2026 6/29/2026 #2349728NA 2349728NARF AMITA DHINGRA MICORC2TOPS 1 UPS1ZXY11260398688774 343628 7/2/2026
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