Re: PAST ORDER

Hi Makayla, Thank you for your recent purchase! Unfortunately, we have received many orders for the PIGI Neoprene Bikini XS Standard Cheeky Bottom, and have since run out of stock. We're in the process of securing more but the ETA for this style is still to be determined. We might have an ETA within the next 2 - 3 days. Are you willing to wait for an update from us then? Please let us know. We await your reply! Kindest, Jesselle X

Hi Makayla, We have an update concerning your Triangl purchase. Unfortunately, the PIGI Neoprene Bikini Bottom - XS / Standard / Cheeky from your order will not be replenished, and we're very sorry for the disappointment and inconvenience this may cause. Alternatively, if you need your bikinis urgently, we can send the available sets ahead for you, or you can select 3 choices for replacement styles within the same price range from our website. We will check the availability and then get back to you so you can make the final choice for a replacement. We understand this may not be the outcome you were hoping for, and we sincerely appreciate your patience and understanding. We look forward to hearing from you. Kindest, Your Triangl Team xx

Hi Makayla, I hope this message finds you well. We are reaching out as we did not hear from you the last time we sent an email. Please see the snapshot of our previous email below: We are looking forward to your response. Thanks! Kindest, Trish

#2352123NA - cancelled after multiple followups - Per WeTiam: Both orders had been cancelled, thanks.

Dear Makayla, Thank you for your email, and I'm sorry for the confusion. I completely understand how frustrating it has been to wait this long, and I appreciate your patience throughout the process. To clarify, in our previous email we explained that we can ship the items that are currently available to you right away. For the item that is out of stock and will not be restocked (MICA - PIGI Neoprene Crop Bikini Set), we can either issue a refund for that item or, if you prefer, you may choose a replacement style within the same price range from our website. If you would like a replacement, we kindly ask that you select three replacement styles from our website that are within the same price range as the original item (MICA - PIGI Neoprene Crop Bikini Set). Once you send us your three choices, we'll check their availability and get back to you with the options that are in stock. From there, you'll be able to make your final selection, and we'll arrange the replacement for you. If you need any help finding suitable replacement styles, please let us know. We'll be happy to assist you. We appreciate your continued patience and look forward to helping resolve this for you as quickly as possible. Kindest, Bernadette x

Dear Makayla, Thank you for getting back to us and for sending through your replacement options. Trish here again, stepping in while Bernadette is offline. I completely understand you're hoping to receive your order before your vacation, and we'll do everything we can to help get this resolved as quickly as possible. I've checked the availability of your selected styles, and the following options are currently available in XS Top and XS Bottom (Standard/Cheeky): MICA - POMEGRANATE Pink Crop Bikini MICA - MULBERRY Purple Crop Bikini Could you please let us know which of these two you'd like as your replacement? We look forward to hearing from you. Kindest, Trish

#2352123NA OOS: STAPIGBBOTXS Once cx responds, pls create an MO for the entire order NOTE: Cx's selected replacement styles are cheaper than the original order Make sure the price difference is refunded after

Hi Makayla, Thanks for confirming the replacement bikini set! We removed your original order #2352123NA from our system and created a new one with your preferences. Your new order number is #2381472NA, and it is for the following: Take note that the change will be manually processed, so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic, though! Your order has been updated – as promised! – just as you requested. A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped. We’re also pleased to let you know that your refund for the style change price difference of $17.12 has been successfully processed. Your refund transaction ID is 24445818. The funds should appear in your account within 3–7 business days, depending on your card provider. Thank you so much for your patience and understanding throughout this process! If you have any other questions regarding your order, please don’t hesitate to reach out, and we’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Trish