Hi, I order a bathing suit on Monday and it said it would ship in 3-5 days
and it still hasn't given me any update or anything. I really needed this
for something to is upcoming Tuesday so it would come in just enough time
but now I'm really worried it's not and I probably would have a bought a
different bathing suit if I had know given I spent a lot of money on this
bathing suit and shipping. Is there anything you can do?
CUSTOMER2026-06-05 20:32:46· email/email
Also the order number is 2350382NA
AGENT2026-06-06 02:45:04· email/helpdesk
Dear Ali,
Thank you for reaching out to us.
We're pleased to inform you that your order has been shipped and is on its way to you. Please find your tracking details below:
Order Number: #2350382NA
Tracking Number: 528479673404
Courier: FedEx
Tracking URL: https://www.fedex.com/wtrk/track/?trknbr=528479673404
Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included.
Please keep in mind that for security reasons, FedEx normally does not leave parcels unattended as deliveries require a signature upon receipt. This helps ensure your order arrives safely. As a reminder, please keep your phone nearby in case the courier needs to contact you to arrange the delivery of your order. If you won’t be available at the time of delivery, we recommend having someone you trust receive the parcel on your behalf. Alternatively, you may use the tracking site to digitally sign for the delivery as soon as the link becomes available.
If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently.
Kindest,
Katrina x
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