Hi Eleanor,
We have an update concerning your Triangl purchase.
Your parcel is at the FedEx location in NEW YORK, NY. However, we've been informed that your shipping address is incomplete / incorrect. Kindly fill out the format below and also include your alternative contact number as well.
NAME:
SHIPPING ADDRESS:
CITY:
STATE:
COUNTRY:
ZIP:
PHONE:
EMAIL:
Please reply as soon as you can so we can arrange the redelivery. Otherwise, your parcel may be returned to us.
Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.
CUSTOMER2026-06-24 16:21:17· email/email
NAME: Eleanor Weyman
SHIPPING ADDRESS: 32 Cornelia Street APT 456
CITY: New York
STATE: NY
COUNTRY: USA
ZIP: 10014
PHONE: 4048343006
EMAIL: ecweyman@gmail.com
AGENT2026-06-24 16:55:41· email/helpdesk
Hi Eleanor,
Thank you for getting back to us.
We will send your information over to our fulfilment provider so they can update the Courier. Please be sure to keep your phone nearby in case the Courier calls to arrange delivery of your order.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Jesselle
Replies are sent through Open Doors, so they stay on the customer record.