Conversation with Customer #520762514

Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. We’re happy to offer returns within 14 days of receiving your order. Items need to be in their original condition, with the hygiene seal and returns tag still attached. For a refund, the full set needs to be returned, so the top and bottom must both be sent back. Refunds go back to your original payment method for the item price only. Original shipping fees, duties, and taxes are not refundable. You can start your return here to get your Return Authorization number: [https://triangl.com/a/returns](https://triangl.com/a/returns) Please include the Returns Card inside the parcel. If you no longer have the original packaging, you can use any clean plastic packaging instead. Returns are not sent with a prepaid label, so please use tracked and registered post and keep the tracking number. Once your RA is issued, the return needs to be received within 14 days. If you’d like us to check your order and confirm eligibility, please log in below.