30,691 tickets1-100

How do I pick the right size?

Lila Fulghum 路 lful3@icloud.com 路 Gorgias #220532680

closed
Opened
9 May 2026, 22:57
Closed
9 May 2026, 23:25
Assignee
Unassigned
customer caresiztrianglai_handoverchannel-chat

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  1. CUSTOMER2026-05-09 22:57:51路 chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 馃挄 Still have questions? I鈥檓 here to help! > Yes I鈥檓 connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-05-09 22:58:06路 chat/helpdesk
    Hi! Kelly here, and I鈥檒l be helping you today. :)
  3. AGENT2026-05-09 22:58:13路 chat/helpdesk
    Which style you are looking at, please?
  4. CUSTOMER2026-05-09 22:58:19路 chat/gorgias_chat
    Hi! The mala
  5. AGENT2026-05-09 22:58:30路 chat/helpdesk
    Wonderful! To further help you with sizing, do you have access to a cloth tape measure?
  6. CUSTOMER2026-05-09 22:59:00路 chat/gorgias_chat
    Yes based on sizes I was thinking small top and bottom but I don鈥檛 want the bottoms to be super cheeky
  7. CUSTOMER2026-05-09 22:59:15路 chat/gorgias_chat
    And I鈥檓 not sure how the new sizes fit
  8. AGENT2026-05-09 23:00:06路 chat/helpdesk
    Thanks for the support. Can I get the bust and underbust measurements?
  9. CUSTOMER2026-05-09 23:01:22路 chat/gorgias_chat
    29 and 33
  10. AGENT2026-05-09 23:02:18路 chat/helpdesk
    Thanks. Can I also get your regular bra size?
  11. CUSTOMER2026-05-09 23:02:52路 chat/gorgias_chat
    Typically 32B
  12. AGENT2026-05-09 23:03:37路 chat/helpdesk
    Thank you. What is your usual top size in clothing?
  13. CUSTOMER2026-05-09 23:03:51路 chat/gorgias_chat
    Small
  14. AGENT2026-05-09 23:04:23路 chat/helpdesk
    You can get a Small top. For bottoms, can you measure your waist and hips sizes in cm, please? Waist : your natural waistline, which is located above your belly button and below your rib cage. Lower waist : please measure the area 3 inches below the belly button that is on the hip bones. Hips : please measure the most protruding part of the bum, including the widest part of hips.
  15. CUSTOMER2026-05-09 23:07:27路 chat/gorgias_chat
    Waist is 73 cm, low waist is 82, and hips are 93
  16. AGENT2026-05-09 23:08:20路 chat/helpdesk
    What's your bottom size in general? Are you more of a size 0,2,4 or 6 US sizing?
  17. AGENT2026-05-09 23:08:26路 chat/helpdesk
    Thank you.
  18. CUSTOMER2026-05-09 23:09:24路 chat/gorgias_chat
    Usually a 4 or 6 depending on what it is
  19. AGENT2026-05-09 23:09:42路 chat/helpdesk
    Are you more of a SMALL in MOST of your bottoms? Like short, pants, jeans, leggings, skirt, underwear etc?
  20. CUSTOMER2026-05-09 23:10:13路 chat/gorgias_chat
    Yes
  21. AGENT2026-05-09 23:10:37路 chat/helpdesk
    Thank you. I suggest getting an S bottoms.
  22. CUSTOMER2026-05-09 23:11:38路 chat/gorgias_chat
    Do you think they would be super cheeky? Even just with the normal cheeky bottoms
  23. AGENT2026-05-09 23:13:06路 chat/helpdesk
    I would say, it depends.
  24. CUSTOMER2026-05-09 23:13:18路 chat/gorgias_chat
    Because I have a pair of normal small bottoms that work but I鈥檓 not sure about the string bottoms
  25. AGENT2026-05-09 23:13:18路 chat/helpdesk
    I mean, every shape are different.
  26. CUSTOMER2026-05-09 23:13:53路 chat/gorgias_chat
    Are the string bottoms typically smaller?
  27. AGENT2026-05-09 23:15:12路 chat/helpdesk
    Ah thank you. That is correct, the cheeky bottoms are too showy. Hang on, let me grab phots from our IG.
  28. CUSTOMER2026-05-09 23:18:43路 chat/gorgias_chat
    Ok thank you
  29. CUSTOMER2026-05-09 23:18:54路 chat/gorgias_chat
    Because I could get a medium in the string bottoms but I鈥檓 not sure
  30. AGENT2026-05-09 23:19:40路 chat/helpdesk
    Thanks for waiting. Here https://www.tiktok.com/@triangl/video/7346360972384259360?_r=1&_t=8khBKgTabyK
  31. CUSTOMER2026-05-09 23:20:46路 chat/gorgias_chat
    Okay thank you!
  32. AGENT2026-05-09 23:21:59路 chat/helpdesk
    An M bottoms might be buggy. The hip measurements for a M bottoms are 100-104 cm.
  33. AGENT2026-05-09 23:22:11路 chat/helpdesk
    You're most welcome. Anything else that I can hep you with?
  34. CUSTOMER2026-05-09 23:22:42路 chat/gorgias_chat
    So it would be safer to stick with small? Couldn鈥檛 you also tie the mediums tighter though
  35. AGENT2026-05-09 23:24:21路 chat/helpdesk
    I personally suggest on getting an S.
  36. CUSTOMER2026-05-09 23:24:28路 chat/gorgias_chat
    Ok will do
  37. CUSTOMER2026-05-09 23:24:34路 chat/gorgias_chat
    Thank you!
  38. AGENT2026-05-09 23:24:39路 chat/helpdesk
    Yes, you can adjust the fit but I cannot guarantee the fit.
  39. AGENT2026-05-09 23:24:57路 chat/helpdesk
    Thank you so much for understanding. Do you have any other concerns that I can help you with?
  40. CUSTOMER2026-05-09 23:25:17路 chat/gorgias_chat
    That鈥檚 all thank you!
  41. AGENT2026-05-09 23:25:31路 chat/helpdesk
    It was great chatting with you! =) Hope to hear from you soon! Have an awesome day/night. xx
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