31,919 tickets1-100

Marie Gramm

Pietro Gramm · pietrogramm@googlemail.com · Gorgias #222747224

closed
Opened
24 May 2026, 18:44
Closed
24 May 2026, 21:02
Assignee
Nikka - Returns Team
returnsreturns_follow-uptrianglpotential legalchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-24 18:44:29· email/email
    Hi Lynn, Thank you for your reply and for offering an exchange. However, I would still prefer to return the item and receive a refund, as I am sure that a different size or style would unfortunately not fit me either. I would therefore like the refund to be issued back to my original payment method/bank account. Could you please send me the return code/instructions for the return shipment? Thank you!
  2. AGENT2026-05-24 21:02:48· email/helpdeskINTERNAL
    handled in https://triangl.gorgias.com/app/ticket/222747551
Replies are sent through Open Doors, so they stay on the customer record.