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New customer message on 25 May 2026 at 19:49

Sandra Ekegren · sandra.ekegren@gmail.com · Gorgias #222826010

closed
Opened
25 May 2026, 11:49
Closed
25 May 2026, 12:14
Assignee
Anna - Orders
or_timeframeorderstrianglchannel-email

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  1. CUSTOMER2026-05-25 11:49:14· email/email
    You received a new message from your online store's contact form. Country Code: SE Reason For Contacting: orders-and-shipping Firstname: Sandra Lastname: Ekegren Email: sandra.ekegren@gmail.com Phone: +46708173500 Ordernumber: Order #2342104NA Body: Dear Triangl, I would like to kindly ask if it would be possible to speed up the processing and shipping of my order so that it can arrive before Thursday. I would really appreciate it, as I am going on vacation to the French Riviera to celebrate my wedding anniversary. Thank you very much for your help and understanding. I truly appreciate any effort you can make.
  2. AGENT2026-05-25 12:14:12· email/helpdesk
    Dear Sandra, Thank you for your message, and congratulations in advance on your wedding anniversary! We completely understand your hope to receive your order in time. As much as we’d love to speed things up for you, we do work within our standard processing and shipping timeframes. That said, we’re unable to expedite orders beyond these timelines. Processing takes 1–2 business days, and shipping typically takes 3–5 business days after that. Please know that we’ll do our very best to have your order processed and shipped as quickly as possible. Once your order has shipped, you’ll receive a separate email with your tracking details. Please also check your Spam or Junk folder just in case. If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently. Kindest, Anna
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