Re: #2335631NA

Dear Kate, Thank you for getting in touch, we have received your Exchange Request #75A7EE2926111. We are eager to assist but unfortunately, the DARA - TORE S top you have selected is low in stock while the bottom size medium, tie side, cheeky coverage is out of stock. Would you like to select an alternative style currently available on the website? SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Joanna

Pending Approval: 2335631NA / 75A7EE2926111 DARTOR3TOPS 17/ SIDTOR3ABOTM 0

Hi Kate, Thank you for following up and for for sharing your top exchange choices with us. We apologize for the delay in getting back to you. We appreciate your patience and understanding while we looked into this for you. We’ve checked our inventory, and unfortunately, all of the items you listed are currently very low in stock and may sell out before we’re able to process the exchange. Since these bikinis are selling quite quickly, the best option would be to purchase the item you’d like directly through our website in full set so you can secure the stock before it sells out. As a courtesy, you may use this unique code: EXCHANGE-TRIANGL-22 This code will waive the shipping fee on your new order, and it’s also the fastest way to ensure you receive your new bikini as soon as possible. Once your new order has been placed, we’ll be happy to help process a refund for the item(s) from your original order. Please note that the refund will be issued back to the original payment method used to place order #2335631NA. This is technically still an exchange, as the only cost you’ll be responsible for is shipping the original item(s) back to us. If this option works for you, please let us know and we’ll provide the complete return instructions. We look forward to hearing from you! Kindest, Geelah

2335631NA / 75A7EE2926111 / AOOS

Dear Kate, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your request for Order #2335631NA and wanted to kindly remind you that we’re awaiting your response to proceed further. Should you wish to place a new order, here's the updated code: EXCHANGE-TRIANGL-23 Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Geelah

Hi Kate, Thank you for your message and for your interest in exchanging your items. The previous free shipping code has just expired. We recommend placing a new order within 48 hours using the updated free shipping code: EXCHANGE-TRIANGL-24 directly on our website. Once you have completed your new order, kindly email us your new order number, and we will be happy to provide the return instructions for your Order #2335631NA (STELL - CASSI Pink Heart full set). We look forward to your next email. Kindest, Denise xx

pending approval 2335631NA 75A7EE2926111

Dear Kate, Thank you for getting back to us and sharing your new Order #2366711NA. Your return for Order #2335631NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: STELL - CASSI Pink Heart Scoop Top - M / Bottom - M Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 75A7EE2926111 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Gelou

RF & REP 2335631NA / 75A7EE2926111

6/29/2026 #2335631NA 75A7EE2926111 KATE FOSTER STECAS2TOPM 1 USPS4209457823079505510839436176134989 343335 6/30/2026 6/29/2026 #2335631NA 75A7EE2926111 KATE FOSTER STECAS2ABOTM 1 USPS4209457823079505510839436176134989 343336 6/30/2026