Dear Victoria,
Hope this email finds you well. We've received your return request for order #2329131NA. Weâre sorry to hear that the item you received doesnât fit as expected. We know that with swimwear, everyoneâs shape is unique, and sometimes a different style or size works better.
Before approving your refund request, weâd be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order).
If youâd like to proceed, please let us know â and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item youâd like to exchange for. Weâll then guide you through the exchange process.
Of course, if you prefer a refund instead, thatâs no problemâjust let us know, and weâll share the next steps with you. Please note that original return shipping costs are non-refundable.
Kindest,
Reena
AGENT2026-05-12 09:21:10¡ email/helpdeskINTERNAL
2329131NA / 14BA272913236
OFFERED EX
CUSTOMER2026-05-14 17:27:18¡ email/email
Hi Reena,
I would prefer to just do a return at this time.
AGENT2026-05-16 15:09:32¡ email/helpdesk
Hi Victoria,
Thank you for getting back to us â weâre sorry to hear your order didnât meet your expectations.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸝
Items Approved for Refund:
CORA - DELLO SPP/S CHEEKIEST
MAIA - ALINA SPP/S CHEEKIEST
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 14BA272913236
⸝
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸝
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸝
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸝
Return Address (Only for UK customers):
United Kingdom
TRIANGL RETURNS
Expand Talent
42 Swan Meadow
Warwick
CV34 6HZ
United Kingdom
⸝
Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Reena
AGENT2026-05-16 15:09:35¡ email/helpdeskINTERNAL
2329131NA / 14BA272913236
AGENT2026-05-28 11:22:21¡ email/helpdeskINTERNAL
5/26/2026 2329131NA N/A Victoria Smirnova NCORDEL3TOPSPP 1 0211926003C50D5D No Visible Damage 994 5/27/2026
5/26/2026 2329131NA N/A Victoria Smirnova NCORDEL2CBOTS 1 0211926003C50D5D No Visible Damage 995 5/27/2026
5/26/2026 2329131NA N/A Victoria Smirnova NMAIALITOPSPP 1 0211926003C50D5D No Visible Damage 996 5/27/2026
5/26/2026 2329131NA N/A Victoria Smirnova NMAIALICBOTS 1 0211926003C50D5D No Visible Damage 997 5/27/2026
#2329131NA / 14BA272913236
Replies are sent through Open Doors, so they stay on the customer record.