Re: A shipment from order #2330497NA is on the way

Hello! Has your sizing changed? I just received this order and both items are considerably larger than my other swimsuits from Triangl of the same size and type (Maia). See difference in size below, both tops are XS and the bottoms are S. The difference is substantial. [image: IMG_3320.jpg] [image: IMG_3321.jpg] Please advise as soon as possible as I need to return/exchange this swimsuit as it does not fit. Thank you! Nadia ---------- Forwarded message --------- From: Triangl Date: Sat, May 9, 2026 at 4:11 AM Subject: A shipment from order #2330497NA is on the way To: Hi Nadia Good news, order #2330497NA has been shipped! Please allow for 12-24 hours for your information to update onto the website! Thank you so much for shopping with Triangl! See you soon! Love, Triangl xx Items in this shipment MAIA - ZEBRA SPLASH Scoop Bikini Set × 1 Bottom / S / Cheeky MAIA - ZEBRA SPLASH Scoop Bikini Set × 1 Top / XS / Normal Customer information Shipping address Nadia Collado 6814 64th Place Ridgewood, New York 11385 United States Billing address Nadia Collado 6814 64th Place Ridgewood, New York 11385 United States Important Delivery & Order Information To help avoid any delays with your order, please ensure the following: - The shipping address provided is correct and is the best location to receive your package. - You may be required to sign for your order on the day of delivery. If you authorise the courier to leave the parcel unattended (for example, at your doorstep), TRIANGL cannot be held responsible for any loss or theft. - Please note that some areas may not be directly serviced by FedEx or DHL. In these cases, parcels may be forwarded to the nearest local Post Office for collection. Order Changes If you need to make changes to your order, please contact us at orders@triangl.com within 8 hours of placing your order. Please note: - We can only assist with size changes or style changes, subject to availability. - Shipping address changes are only possible if the new address remains within the same state and country as the original address. - We are unable to guarantee any changes requested after the 8-hour window, as orders may already be in processing. Exchanges & Returns We offer a 14-day hassle-free returns period. To request an exchange or return, simply log in to our Returns Portal within 14 days of receiving your parcel using the email address used to place your order. Once your Return Authorisation (RA) is approved, items must be received back by TRIANGL within 14 days. Upon receipt, you will either receive your replacement item or a refund for the product price (original shipping costs excluded). We're excited for you to receive your new bikinis! The TRIANGL Team x

Hi -- following up on my email. I need to either return or exchange my swimsuit so I'd love to know if this is new sizing or if there's been a mistake in the sizing to place a new order. Thanks!

Hi - following up again. I'm running out of time to return the swimsuit. Thanks!

I understand that different styles and fabrics affect sizing, but the swimsuit I purchased is the same style (Maia) and the same fabric (80%+ Nylon, the rest spandex) and yet its 0.5-1 inch larger than the other 2 Maia swimsuits I own. Surely Triangl understands that consistent sizing is important to consumers. Otherwise we're forced to pay return shipping fees plus $20 shipping just to receive a new bikini in the correct size. It also took nearly a week to hear back from anyone. Overall, this hasn't been a great experience.

Hi Nikka, Thanks for your response. My return request has been approved so I'm returning the swimsuit today.