Re: Exchange

.Dear Julia, Thank you for getting in touch, we have received your Exchange Request for order #2318931NA. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on April 27, 2026, and your request was sent on May 15, 2026, which unfortunately falls outside of this timeframe. That being said, we don’t want you to be left with something that isn’t quite right. As a gesture of goodwill, we’d be happy to offer you a one-time exchange so you can find something that works better for you (of the same price as your original order). Please note: as this is a one-time exception, you will not be able to exchange or refund the new bikini. You can also review our Returns Policy here for more details: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions We are eager to assist but unfortunately, the VINCA - COTE M CHEEKY BOTTOM you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. To proceed, kindly select an alternative style currently available on the website. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to hearing back from you! Kindest, Reena

OTE EX 2318931NA (18 days) VINCOT2ABOTM 12 / AOOS -gift

Hi Julia, Thank you for getting in touch. I'm afraid the items you need are running low in stock, but we'd still love to help you out with your exchange! We kindly advise you to ship out your items within 24 hours and send us a snapshot of your return postage receipt, showing the tracking number and courier used. In this way, we can process ahead your exchange before the bikinis sell out. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - COTE TOP M / BOTTOM S CHEEKY (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - MACA TOP M / BOTTOM M CHEEKY (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2318931NAEX ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For Australia & New Zealand customers): Australia TRIANGL RETURNS c/o ICAL International Customs and Logistics 21–23 Jets Court, Melbourne Airport, VIC 3045 Australia ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Ja

#2318931NA / 2318931NAEX - POP 24hrs VINMACTOPM 55 / VINMACABOTM 21

Hi Julia, Thank you for sending this through. May you please confirm your shipping address in this format: Recipient: Company (if applicable): Address: Apartment/suite No.(if applicable): City: State: ZIP/Postal Code: Country: Contact Number: Kindest, Joanna

Dear Julia, Thanks for sending your shipping address! We're pleased to inform you that your exchange for the VINCA - MACA - Top / M :: Bottom / M / Tie-side / Cheeky has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Nikka

OTE EX: 2318931NA / 2318931NAEX PROCESSED: 5/25/2026 NEW ORDER: 2343738NA - NOT ELIGIBLE FOR EX/RF 5/21/2026 2318931NA NA CHANTEL VO VINCOT2TOPM 1 R0308075844063006000996 34796 5/21/2026 5/21/2026 2318931NA NA CHANTEL VO VINCOT2ABOTS 1 R0308075844063006000996 34797 5/21/2026