31,243 tickets1-100

Re: Exchange request # 4E5FE22905510

Muneera Albarazi Ā· muneeraalbarazi@gmail.com Ā· Gorgias #220275356

closed
Opened
8 May 2026, 03:37
Closed
17 May 2026, 02:17
Assignee
Nikka - Returns Team
returnsreturns_approvedreturns_fp on-holdtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-08 03:37:52Ā· email/email
    hi this the proof they gave me for shipping mu exchange items back if there is anything else i can provide please let me know to speed up the process thank you
  2. AGENT2026-05-08 05:29:45Ā· email/helpdesk
    Hi Muneera, Thank you for sending this through! Upon checking, we can see here that we have approved 2 RA numbers under your name. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back and needed? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Joanna
  3. AGENT2026-05-08 05:30:18Ā· email/helpdeskINTERNAL
    2 approved EX requests: clarify if returned all together #2320879NA 4E5FE22905510 #2320879NA 7423AD2905525
  4. AGENT2026-05-08 05:31:52Ā· email/helpdeskINTERNAL
    TN 1262896692
  5. CUSTOMER2026-05-08 05:42:13Ā· email/email
    hii yes sure, i returned the mala banc blue balconette top in s++ mala salte crochet balconette bikini top in s++ vinca votto velvet triangle bikini set in small top and bottom and i want to mala blanc blue balconette top in small mala salte crochet balconette bikini top in s vinca mato red triangle bikini set in small top and cheeky small bottom i know its a lot of details i apologize and thank you for cooperating so much with me
  6. AGENT2026-05-09 03:00:16Ā· email/helpdesk
    Dear Muneera, Thanks for sending this through. We appreciate your clarification. Weā€™ll keep an eye on your return and will process your request as soon as the tracking updates or once the items arrive back at our warehouse. In the meantime, if you have other concerns, please don't hesitate to let us know and we're here to help. Wishing you a wonderful weekend. Kindest, Elaine xx
  7. AGENT2026-05-09 03:01:52Ā· email/helpdeskINTERNAL
    EX #2320879NA / 4E5FE22905510 EX #2320879NA / 7423AD2905525 ONHOLD / no update since May 4 DHL TN 1262896692
  8. CUSTOMER2026-05-09 21:29:38Ā· email/email
    That's great, thank you very much.
  9. AGENT2026-05-10 08:31:14Ā· email/helpdesk
    Dear Muneera Youā€™re most welcome, and thank you for choosing TRIANGL! If thereā€™s ever anything you need, donā€™t hesitate to reach outā€”weā€™re always happy to help. Kindest, Crystel
  10. AGENT2026-05-10 08:31:21Ā· email/helpdeskINTERNAL
    EX #2320879NA / 4E5FE22905510 EX #2320879NA / 7423AD2905525 ONHOLD / no update since May 4 DHL TN 1262896692
  11. AGENT2026-05-17 02:17:36Ā· email/helpdeskINTERNAL
    latest ticket: https://triangl.gorgias.com/app/ticket/221566997
Replies are sent through Open Doors, so they stay on the customer record.