30,691 tickets1-100

Re: Exchange request # 4E5FE22905510

Muneera Albarazi 路 muneeraalbarazi@gmail.com 路 Gorgias #220275356

closed
Opened
8 May 2026, 03:37
Closed
17 May 2026, 02:17
Assignee
Nikka - Returns Team
returnsreturns_approvedreturns_fp on-holdtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-08 03:37:52路 email/email
    hi this the proof they gave me for shipping mu exchange items back if there is anything else i can provide please let me know to speed up the process thank you
  2. AGENT2026-05-08 05:29:45路 email/helpdesk
    Hi Muneera, Thank you for sending this through! Upon checking, we can see here that we have approved 2 RA numbers under your name. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back and needed? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Joanna
  3. AGENT2026-05-08 05:30:18路 email/helpdeskINTERNAL
    2 approved EX requests: clarify if returned all together #2320879NA 4E5FE22905510 #2320879NA 7423AD2905525
  4. AGENT2026-05-08 05:31:52路 email/helpdeskINTERNAL
    TN 1262896692
  5. CUSTOMER2026-05-08 05:42:13路 email/email
    hii yes sure, i returned the mala banc blue balconette top in s++ mala salte crochet balconette bikini top in s++ vinca votto velvet triangle bikini set in small top and bottom and i want to mala blanc blue balconette top in small mala salte crochet balconette bikini top in s vinca mato red triangle bikini set in small top and cheeky small bottom i know its a lot of details i apologize and thank you for cooperating so much with me
  6. AGENT2026-05-09 03:00:16路 email/helpdesk
    Dear Muneera, Thanks for sending this through. We appreciate your clarification. We鈥檒l keep an eye on your return and will process your request as soon as the tracking updates or once the items arrive back at our warehouse. In the meantime, if you have other concerns, please don't hesitate to let us know and we're here to help. Wishing you a wonderful weekend. Kindest, Elaine xx
  7. AGENT2026-05-09 03:01:52路 email/helpdeskINTERNAL
    EX #2320879NA / 4E5FE22905510 EX #2320879NA / 7423AD2905525 ONHOLD / no update since May 4 DHL TN 1262896692
  8. CUSTOMER2026-05-09 21:29:38路 email/email
    That's great, thank you very much.
  9. AGENT2026-05-10 08:31:14路 email/helpdesk
    Dear Muneera You鈥檙e most welcome, and thank you for choosing TRIANGL! If there鈥檚 ever anything you need, don鈥檛 hesitate to reach out鈥攚e鈥檙e always happy to help. Kindest, Crystel
  10. AGENT2026-05-10 08:31:21路 email/helpdeskINTERNAL
    EX #2320879NA / 4E5FE22905510 EX #2320879NA / 7423AD2905525 ONHOLD / no update since May 4 DHL TN 1262896692
  11. AGENT2026-05-17 02:17:36路 email/helpdeskINTERNAL
    latest ticket: https://triangl.gorgias.com/app/ticket/221566997
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