Re: Order #2327951NA

Hi Maika, Thank you for reaching out. We’re sorry to hear that the item you received doesn’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before approving your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). As a thank-you for choosing this option, we can also provide a $10 USD refund to your original payment method. If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Lynn

#2327951NA 9C1BF42914189 / Offered EX + $10 USD Incentives to RF Request

Hi Maika, Kindly disregard our previous email and refer to this latest message instead to avoid any confusion. Thank you for reaching out. We’re sorry to hear the item didn’t fit as expected. With swimwear, we know that sometimes a different style or size can make all the difference. Before proceeding with a refund, we’d be happy to offer you the option to exchange your item for any other style from the TRIANGL collection of the same value. As a thank-you for choosing an exchange, we can also provide a $10 USD refund back to your original payment method. If you’d like to proceed with an exchange, simply send us: • The style name • Top size • Bottom size • Preferred bottom coverage (if applicable) and we’ll guide you through the next steps. Of course, if you would still prefer a refund instead, that’s absolutely fine too — just let us know and we’ll assist further. Please note that original shipping costs are non-refundable. Kindest, Crystel

Hi Maika, I hope you’re doing well. We’re just following up on our previous email regarding your request and wanted to check in to see how you’d like to proceed. If you’d prefer to move forward with an exchange (same price as your original order), we’d be happy to help! Please kindly confirm the item(s) you’d like to exchange for, including your preferred style and size+bottom coverage (if applicable), and we’ll gladly look into the available options for you. If we don’t hear back from you within the next 24–48 hours, we’ll go ahead and proceed with approving your refund request based on the current information available to help avoid any further delays on your return. If you have any questions at all, please feel free to reply — we’re always here and happy to assist. Kindest, Lynn

Note! If no response in 48 hrs, approve refund

Hi Maika, Thank you for letting us know. No worries at all — we completely understand. If you need any assistance in the future, please don’t hesitate to reach out. We’re always happy to help! Wishing you a lovely day ahead. Kindest, Lynn xx

ARCHIVED: CANCELLED #2327951NA / 9C1BF42914189