Hi,
I need to make a change to my order, i ordered a XXS/XS for the Vinca Adao
Pink bikini set. Could I change it to a S for the bikini top and bottoms
please?
AGENT2026-05-17 17:51:09· email/helpdesk
Dear Darya,
Thank you for choosing Triangl! We completely understand wanting to update the sizing before your order ships!
We understand you’d like to make the following changes to your order #2336001NA:
DARA - COOKIE Triangle Bikini Set
1 x Top / S / Normal
1 x Bottom / S / Cheeky
VINCA - ADAO Pink Textured Triangle Bikini Set
1 x Top / S / Normal
1 x Bottom / S / Cheeky
While we can’t guarantee the change can still be made once an order has entered processing, we’ve already reached out to our shipper to check whether this is still possible, and we’ll absolutely do our best for you.
Please allow up to 24-48 hours for us to receive an update from them, and we’ll get back to you as soon as we hear anything further.
If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently.
Kindest,
Trish
AGENT2026-05-17 17:51:55· email/helpdeskINTERNAL
If no update by May 19, pls FF up and make sure to check in with the CX too. Thanks! x
#2336001NA
For manual size change
Unable to create MO since the other style is now OOS.
Please change the VINCA - ADAO sizes
From:
VINADATOPXXS | Top / XXS
VINADAABOTXS | Bottom / XS / Cheeky
To:
VINADATOPS | Top / S
VINADAABOTS | Bottom / S / Cheeky
Added to Request Sheet
AGENT2026-05-18 21:09:24· email/helpdesk
Dear Darya,
Thank you so much for your patience!
This is to confirm that we’ve manually updated your ordered sizes successfully to the following:
DARA - COOKIE Triangle Bikini Set
1 x Top / S / Normal
1 x Bottom / S / Cheeky
VINCA - ADAO Pink Textured Triangle Bikini Set
1 x Top / S / Normal
1 x Bottom / S / Cheeky
Take note that the change will be manually processed, so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic, though! Your order has been updated – as promised! – just as you requested.
A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped.
If you have other questions or concerns about your order, reach out to us anytime, and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Trish x
CUSTOMER2026-05-20 09:49:43· email/email
Hi,
I was wondering when my items will be shipped it has been a few days since
I have ordered now. I really need them soon. And shipping already takes a
few days.
AGENT2026-05-20 13:56:55· email/helpdesk
Hi Darya,
Thank you for getting back to us.
Your order has been processed and will be dispatched to our courier soon. We're just waiting for the tracking number to send to you but you can rest assured we will update you as soon as we have it on hand.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Valerie x
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