Re: Order 2320571NA

Dear Kelly, We have received your Exchange Request #8F52A52906238. We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-17 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2320571NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Dy

PENDING APPROVAL 2320571NA / 8F52A52906238 AOOS

Hi Kelly, Thank you for your message. Yes, we can confirm that the sizes you requested are currently still available, however they are now very low in stock which is why we previously recommended securing the order as soon as possible. Here’s your new exclusive free shipping code to waive the shipping cost on your new order: EXCHANGE-TRIANGL-18 Please note that the code is valid for 48 hours and can be used only once. Once you’ve placed your new order, kindly share the order number with us. We’ll then provide you with the full return instructions to ensure everything is handled smoothly. If there’s anything else you need or if you have questions along the way, don’t hesitate to reach out—We’re here to help! Kindest, Ja

Hi Kelly, Thank you for getting back to us and sharing your new Order #2329599NA. Your return for Order #2320571NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - LUSAIL M/M CHEEKY JARA - LEMONADE M/M CHEEKY (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 8F52A52906238 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2320571NA / 8F52A52906238

2320571NA / 8F52A52906238 5/21/2026 # N/A 8F52A52906238 KELLY THOMPSON SIDLEM2ABOTM 1 UPS1ZAV95800377891145 333584 5/22/2026 5/21/2026 # N/A 8F52A52906238 KELLY THOMPSON JARLEM2TOPM 1 UPS1ZAV95800377891145 333585 5/22/2026 5/21/2026 # N/A 8F52A52906238 KELLY THOMPSON SIDLUS2ABOTM 1 UPS1ZAV95800377891145 333586 5/22/2026 5/21/2026 # N/A 8F52A52906238 KELLY THOMPSON VINLUS2TOPM 1 UPS1ZAV95800377891145 333587 5/22/2026