Re: Order: #2318941NA

Dear Kathryn, Thank you for reaching out. We’re sorry to hear that the item you received doesn’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before approving your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Looking forward to your reply! Kindest, Joan

Pending Approval: #2318941NA / 916342908756 | EX offered

Hi Kathryn, Thank you so much for your thoughtful message—we really appreciate you taking the time to share your experience. We completely understand how tricky sizing can be, especially when trying a new brand for the first time. I’m sorry to hear that the fit wasn’t quite right on this occasion, but we truly appreciate you giving our swimwear a try and are so glad to hear you’re open to trying again for your next trip. Your feedback about offering separates is incredibly valuable, and we will definitely take this into consideration as we continue to improve our products and services. We understand how helpful it would be to mix and match sizes for the perfect fit, and insights like yours play a big role in helping us improve our collections and overall experience. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - LOKO Set: S / M Cheeky MAIA - TINE SPARKLE Set: SP / M Cheekiest MAIA - AZURE SPARKLE Set: SP / M Cheekiest (Send the full sets and bags/pouches in their original plastic packaging.) Return Authorization (RA) Number: RA0916342908756 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan

RF #2318941NA / RA0916342908756

5/12/2026 2318941NA RA0916342908756 Kathryn Wicheta NMAITINCBOTM 1 0211C52801800E00 No Visible Damage 788 5/13/2026 5/12/2026 2318941NA RA0916342908756 Kathryn Wicheta NMAITINTOPSP 1 0211C52801800E00 No Visible Damage 789 5/13/2026 5/12/2026 2318941NA RA0916342908756 Kathryn Wicheta VINLOKABOTM 1 0211C52801800E00 No Visible Damage 790 5/13/2026 5/12/2026 2318941NA RA0916342908756 Kathryn Wicheta VINLOKTOPS 1 0211C52801800E00 No Visible Damage 791 5/13/2026 5/12/2026 2318941NA RA0916342908756 Kathryn Wicheta STAAZU2CBOTM 1 0211C52801800E00 No Visible Damage 792 5/13/2026 5/12/2026 2318941NA RA0916342908756 Kathryn Wicheta MAIAZU2TOPSP 1 0211C52801800E00 No Visible Damage 793 5/13/2026 2318941NA / RA0916342908756