4,798 tickets1-100

Shopify customer complaint notice

Shopify · no-reply@shopify.com · Gorgias #220757224

closed
Opened
11 May 2026, 15:52
Closed
11 May 2026, 16:59
Assignee
Trish - Orders
orderstrianglpotential legalchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-11 15:52:01· email/email
    Hello, We are writing to you regarding your account triangl-america.myshopify.com. On 2026-05-11, julkappel@gmail.com identified an issue related to order number 6362809073760. The customer's message is as follows: The customer indicated that they attempted to contact you regarding this issue. We've instructed the customer to communicate with you directly. We encourage you to review the issue and take appropriate action. Please remember that you are responsible for following Shopify's Terms of Service and Acceptable Use Policy, as well as any applicable laws.
  2. AGENT2026-05-11 16:59:56· email/helpdeskINTERNAL
    #2307896NA | 519782144871 Customer complaint -- not specified No ticket found related to this order Delivered Monday, 4/13/2026 at 12:55 pm Delivered to address other than recipient Signed for by: FFrontfoor Reached out to the cx Please refer to the ticket ---> https://triangl.gorgias.com/app/ticket/220767534
Replies are sent through Open Doors, so they stay on the customer record.