Your TRIANGL Order #2329576NA | AWB 524696122994

Dear Helen, Thank you for your recent purchase. We have an update concerning your TRIANGL purchase. We've been informed by FedEx that they attempted to complete the delivery several times to no avail. Your shipment is now available for pickup at: FedEx Ship Center 58-95 Maurice Ave Maspeth, NY 11378 United States Please contact FedEx directly at 1.800.463.3339 or https://www.fedex.com/en-us/customer-support.html to let them know your availability. Kindly keep your tracking number 524696122994 for reference. When picking up your parcel, please bring a valid ID that matches the name and address on the order. Please do the above as soon as possible. Otherwise, your parcel may be returned to us. Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.

Once CX responds, please send information to FedEx HK via Rackspace. Thank you. x

Subject: FedEx shipment - 524696122994 / shipper reference - #2329576NA

Hi Helen, Good day! We hope you're doing well. We just wanted to follow up as we haven’t heard back from you regarding our last email. In case it got missed, here’s a quick snapshot of what we shared: We're ready to move forward with resolving this for you and would love to hear from you soon. Thank you for your patience and understanding. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Your TRIANGL Team x