post purchase experience

Hey team, With swimwear ecommerce being so exchange-heavy, I was curious how the team at TRIANGL is currently managing the operational side of returns and exchanges internally as order volume scales globally. A few fashion/swimwear brands we work with, including Seafolly, VRG GRL and DISSH, initially felt their process was manageable, but still had a fair bit of manual work sitting behind exchanges, support tickets and reconciliation during peak periods. That's typically where Refundid has been helping, particularly around reducing operational load while improving the post-purchase customer experience and keeping more revenue in the business post-return. Open to learning more?