Re: 2282867NA

Dear Kate, We are reaching out regarding your Refund request for order #2282867NA. We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Ja

2282867NA / A29E672871011 - received incorrect SKU (NMAILABBOTM part of cx order) 3/25/2026 #2282867NA A29E672871011 KATE GRAY ESTBOS2TOPL 1 USPS9434636106196303282585 CUSTOMER NOTE " CRAZY THAT A NRAND SELLING SWIM SUITS FOR OVER $120 CAN'T BOTHER TO PAY FOR A RETURN SHIPPING LABEL..BIG BUMMER.. WILL NOT BE A RETURNING CUSTOMER, UNFORTUNATELY" 3/25/2026 #2282867NA A29E672871011 KATE GRAY NMAILABBOTM 1 USPS9434636106196303282585

Dear Kate, Thank you for confirming your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Ja

2282867NA / A29E672871011