11,901 tickets1-100

How do I pick the right size?

Lauren Noelle · lsnoelle10@gmail.com · Gorgias #214107284

closed
Opened
28 Mar 2026, 18:41
Closed
28 Mar 2026, 19:01
Assignee
Unassigned
customer caresiztrianglai_handoverchannel-chat

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  1. CUSTOMER2026-03-28 18:41:20· chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 💕 Still have questions? I’m here to help! > Yes I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-03-28 18:41:38· chat/helpdesk
    Hi there! I'm Kelly, and I'll be assisting you with your inquiry.
  3. AGENT2026-03-28 18:41:55· chat/helpdesk
    Which style you are looking at, please?
  4. CUSTOMER2026-03-28 18:42:13· chat/gorgias_chat
    Hi! Just want some sizing help! Red terry towling top and bottom
  5. AGENT2026-03-28 18:42:53· chat/helpdesk
    Are you referring to MAIA?
  6. CUSTOMER2026-03-28 18:43:14· chat/gorgias_chat
    Yes!
  7. AGENT2026-03-28 18:44:03· chat/helpdesk
    Very good choice! To further help you with sizing, do you have access to a cloth tape measure?
  8. CUSTOMER2026-03-28 18:44:19· chat/gorgias_chat
    And the Mima blue set as well hopefully. I do!
  9. AGENT2026-03-28 18:45:14· chat/helpdesk
    Mima is great too =)
  10. AGENT2026-03-28 18:45:36· chat/helpdesk
    Great! Can you measure your bust and underbust sizes in cm, please? Bust : wrap the measuring tape around the most protruding part of the bust. Underbust : allow the tape to slide where the band of the bra normally sits.
  11. CUSTOMER2026-03-28 18:45:46· chat/gorgias_chat
    I’ve read these run a tad small
  12. CUSTOMER2026-03-28 18:45:56· chat/gorgias_chat
    hold on let me convert to cm from inches
  13. AGENT2026-03-28 18:46:35· chat/helpdesk
    No need, cm is great.
  14. AGENT2026-03-28 18:46:50· chat/helpdesk
    And it runs fairly true to size.
  15. CUSTOMER2026-03-28 18:47:04· chat/gorgias_chat
    Under bust 30ish
  16. CUSTOMER2026-03-28 18:47:26· chat/gorgias_chat
    and bust 31 and a quarter maybe
  17. CUSTOMER2026-03-28 18:47:43· chat/gorgias_chat
    In inches
  18. AGENT2026-03-28 18:48:11· chat/helpdesk
    May I know if the bust measurement is the measurement of the most protruding part of the bust?
  19. CUSTOMER2026-03-28 18:48:49· chat/gorgias_chat
    Yes across my actual breasts. My US bra size is 34A if that helps
  20. AGENT2026-03-28 18:50:09· chat/helpdesk
    What is your usual top size in clothing?
  21. AGENT2026-03-28 18:50:22· chat/helpdesk
    Do you always get an XS top?
  22. CUSTOMER2026-03-28 18:50:37· chat/gorgias_chat
    Smalls mostly
  23. AGENT2026-03-28 18:51:08· chat/helpdesk
    By any chance, can you also wear a 34B?
  24. CUSTOMER2026-03-28 18:51:39· chat/gorgias_chat
    I’ve never tried. I’ve always been quite flat chested
  25. AGENT2026-03-28 18:52:12· chat/helpdesk
    Did you use a cloth tape measure?
  26. CUSTOMER2026-03-28 18:52:17· chat/gorgias_chat
    Yes
  27. AGENT2026-03-28 18:53:48· chat/helpdesk
    Would you mind to redo your measurements, kindly wear a non padded bra.
  28. AGENT2026-03-28 18:58:18· chat/helpdesk
    I thought I'd reach out and see if we are still connected?
  29. AGENT2026-03-28 19:01:01· chat/helpdesk
    I’ve noticed you’re away for quite some time, I’m closing our chat session now. However, my colleagues and I are here should you have any further questions. Have an awesome day/night. xx
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