30,691 tickets1-100

How do I pick the right size?

Lauren Noelle 路 lsnoelle10@gmail.com 路 Gorgias #214107284

closed
Opened
28 Mar 2026, 18:41
Closed
28 Mar 2026, 19:01
Assignee
Unassigned
customer caresiztrianglai_handoverchannel-chat

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  1. CUSTOMER2026-03-28 18:41:20路 chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 馃挄 Still have questions? I鈥檓 here to help! > Yes I鈥檓 connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-03-28 18:41:38路 chat/helpdesk
    Hi there! I'm Kelly, and I'll be assisting you with your inquiry.
  3. AGENT2026-03-28 18:41:55路 chat/helpdesk
    Which style you are looking at, please?
  4. CUSTOMER2026-03-28 18:42:13路 chat/gorgias_chat
    Hi! Just want some sizing help! Red terry towling top and bottom
  5. AGENT2026-03-28 18:42:53路 chat/helpdesk
    Are you referring to MAIA?
  6. CUSTOMER2026-03-28 18:43:14路 chat/gorgias_chat
    Yes!
  7. AGENT2026-03-28 18:44:03路 chat/helpdesk
    Very good choice! To further help you with sizing, do you have access to a cloth tape measure?
  8. CUSTOMER2026-03-28 18:44:19路 chat/gorgias_chat
    And the Mima blue set as well hopefully. I do!
  9. AGENT2026-03-28 18:45:14路 chat/helpdesk
    Mima is great too =)
  10. AGENT2026-03-28 18:45:36路 chat/helpdesk
    Great! Can you measure your bust and underbust sizes in cm, please? Bust : wrap the measuring tape around the most protruding part of the bust. Underbust : allow the tape to slide where the band of the bra normally sits.
  11. CUSTOMER2026-03-28 18:45:46路 chat/gorgias_chat
    I鈥檝e read these run a tad small
  12. CUSTOMER2026-03-28 18:45:56路 chat/gorgias_chat
    hold on let me convert to cm from inches
  13. AGENT2026-03-28 18:46:35路 chat/helpdesk
    No need, cm is great.
  14. AGENT2026-03-28 18:46:50路 chat/helpdesk
    And it runs fairly true to size.
  15. CUSTOMER2026-03-28 18:47:04路 chat/gorgias_chat
    Under bust 30ish
  16. CUSTOMER2026-03-28 18:47:26路 chat/gorgias_chat
    and bust 31 and a quarter maybe
  17. CUSTOMER2026-03-28 18:47:43路 chat/gorgias_chat
    In inches
  18. AGENT2026-03-28 18:48:11路 chat/helpdesk
    May I know if the bust measurement is the measurement of the most protruding part of the bust?
  19. CUSTOMER2026-03-28 18:48:49路 chat/gorgias_chat
    Yes across my actual breasts. My US bra size is 34A if that helps
  20. AGENT2026-03-28 18:50:09路 chat/helpdesk
    What is your usual top size in clothing?
  21. AGENT2026-03-28 18:50:22路 chat/helpdesk
    Do you always get an XS top?
  22. CUSTOMER2026-03-28 18:50:37路 chat/gorgias_chat
    Smalls mostly
  23. AGENT2026-03-28 18:51:08路 chat/helpdesk
    By any chance, can you also wear a 34B?
  24. CUSTOMER2026-03-28 18:51:39路 chat/gorgias_chat
    I鈥檝e never tried. I鈥檝e always been quite flat chested
  25. AGENT2026-03-28 18:52:12路 chat/helpdesk
    Did you use a cloth tape measure?
  26. CUSTOMER2026-03-28 18:52:17路 chat/gorgias_chat
    Yes
  27. AGENT2026-03-28 18:53:48路 chat/helpdesk
    Would you mind to redo your measurements, kindly wear a non padded bra.
  28. AGENT2026-03-28 18:58:18路 chat/helpdesk
    I thought I'd reach out and see if we are still connected?
  29. AGENT2026-03-28 19:01:01路 chat/helpdesk
    I鈥檝e noticed you鈥檙e away for quite some time, I鈥檓 closing our chat session now. However, my colleagues and I are here should you have any further questions. Have an awesome day/night. xx
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