CUSTOMER2026-03-29 02:57:03· chat/gorgias_chat
> How long does shipping take?
Orders are dispatched from our warehouse and usually arrive within 3–5 business days.
In rare cases, customs or courier delays may affect delivery, but most orders arrive right on time.
You’ll get a tracking link as soon as your order ships. ✨
Still have questions? I’m here to help!
> Yes
Sure! What else can I help you with?
> Can you please provide a tracking number?
AI_AGENT2026-03-29 02:57:16· chat/api
Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help.
Could you please share your order number and the email address used at checkout so I can locate your order and check the tracking number for you?
CUSTOMER2026-03-29 02:57:21· chat/gorgias_chat
#2298606NA Order number
AI_AGENT2026-03-29 02:57:35· chat/api
Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat, and you can expect a response in about 1 minute.
AGENT2026-03-29 02:58:04· chat/helpdesk
Hi!
CUSTOMER2026-03-29 02:58:10· chat/gorgias_chat
Hi
AGENT2026-03-29 02:58:16· chat/helpdesk
Welcome to Triangl live chat! This is Mavi, and I'd be happy to assist you today!
CUSTOMER2026-03-29 02:58:27· chat/gorgias_chat
Hi, I wanna know when my order will be arrived
AGENT2026-03-29 02:59:05· chat/helpdesk
Let me check this for you, Natali.
CUSTOMER2026-03-29 02:59:38· chat/gorgias_chat
Thank you
AGENT2026-03-29 02:59:49· chat/helpdesk
Upon checking, your package is already in transit. It has been dispatched via FedEx under tracking number 518557362520.
AGENT2026-03-29 03:00:00· chat/helpdesk
Here's the current status of your package: https://www.fedex.com/fedextrack/?trknbr=518557362520&trkqual=2461125000~518557362520~FX
CUSTOMER2026-03-29 03:01:14· chat/gorgias_chat
It should be arrived 3 to 5 business day
CUSTOMER2026-03-29 03:01:27· chat/gorgias_chat
And it’s look like it’s not gonna be arriving soon
AGENT2026-03-29 03:02:21· chat/helpdesk
Upon checking, the order was placed on Tuesday. Our standard process is once you submit your order, it will take 1-2 business days to process it then 3-5 business days for shipping/delivery. However, there might be some occasional customs or courier delays which may affect your delivery timeframe from time to time.
AGENT2026-03-29 03:04:13· chat/helpdesk
I just want to check if you’re still there?
AGENT2026-03-29 03:06:17· chat/helpdesk
I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx