I’m exchanging for a different size. So I still have to pay for return shipping?
CUSTOMER2026-04-01 22:22:11· chat/gorgias_chat
Do I still
AI_AGENT2026-04-01 22:22:27· chat/api
Hi Amelia! Thanks for reaching out to TRIANGL Support. We’re happy to help.
For exchanges to a different size, you will need to cover the cost of sending the original item back. However, we cover the shipping cost for sending out your replacement item. We recommend using a tracked shipping service and keeping your tracking number until the exchange is processed.
You can start your exchange here:
[https://triangl.com/a/returns](https://triangl.com/a/returns)
Let me know if you’d like help choosing the right size 💛
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