CUSTOMER2026-04-03 20:54:00· chat/gorgias_chat
if i have two separate returns that i requested at different times should i ship the together
AI_AGENT2026-04-03 20:54:16· chat/api
Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help.
Yes, you can ship multiple return requests together in the same parcel, but please make sure each return request is approved and has its own Return Authorization (RA) number. Include the RA reference for each order inside the package so everything can be processed correctly.
If you haven't submitted your return requests yet, you can do so individually here:
[https://triangl.com/a/returns](https://triangl.com/a/returns)
Let me know if you need anything else!
CUSTOMER2026-04-03 20:54:45· chat/gorgias_chat
where should i write the next ra number
AI_AGENT2026-04-03 20:54:59· chat/api
Please write or place each approved Return Authorization (RA) number **inside the return package** on a piece of paper or included document so our warehouse can easily identify and process each individual return. Make sure each RA number is clearly visible and separate for each order included in the shipment.