Walter Newell · kashi9@comcast.net · Gorgias #215296117
closed
Opened
5 Apr 2026, 22:34
Closed
7 Apr 2026, 09:41
Assignee
Elaine - Returns Team
returnstrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-04-05 22:34:29· email/email
Order was to small did not like the fit need RA number .Irene Kash 610-883-7267
957 Chrislena Lane West Chester,Pa 19380
AGENT2026-04-07 05:21:43· email/helpdesk
Hi Walter,
Thank you for reaching out! We truly appreciate hearing from you and value your feedback.
We’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process.
If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns.
Let us know how you’d like to proceed, and we’ll be happy to assist.
Kindest regards,
Dy