Order #2311715NA

Dear Macy, We have received your Exchange Request #357D112898136. We are eager to assist but unfortunately, the style (VINCA - BONN TERRY Top S Bottom S / Cheeky) you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. If the bottom shape you need is VINCA - BONN TERRY Bottom S Cheekiest, it is not available. We would like to offer 2 options; place a new order today to secure an alternative style currently available on the website. PLACE A NEW ORDER Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-16 Order the new bikini/sizes that you require (in full set) directly on our website Email us the new order number and we will send you the complete return instructions Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code Please note that the refund will go back to the original payment method used to place order #2311715NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. Your approved request will be processed once we receive your items back in our warehouse If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

rt of https://triangl.gorgias.com/app/ticket/217730361 pending approval 2311715NA 357D112898136 / clarify ex items aoos / oos: VINBON2TOPS 1 VINBON2ABOTS 1 OR VINBON2CBOTS 0

latest tic https://triangl.gorgias.com/app/ticket/217732625