Re: 2275827NA

Hi Robyn, Thank you for reaching out to us. We truly appreciate your support and understand that returning an order can be disappointing. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on March 9, 2026, and your request was sent on April 6, 2026, which unfortunately falls outside of this timeframe. We’re really sorry that we’re unable to accommodate your request in this instance. If there’s anything else we can do to assist you, please don’t hesitate to let us know—we’d love to help in any way we can. You can also find more details about our Returns Policy here: [https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions Thank you for your understanding, and please let us know if we can assist you with anything else. Kindest regards, Denise xx

DECLINED EX DUE TO DOD 2275827NA dod 3/9/26 initial contact April 6, 2026 > 28 days

Dear Robyn, Thank you so much for your message and for your continued support. We truly appreciate you choosing our swimwear for your daughters. We’re really sorry to hear about your experience, and we completely understand your concern. As a gesture of goodwill, we’re happy to grant you a one-time exception to accommodate your exchange request. To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability. Please note: Since this is a one-time exception, the exchanged item will no longer be eligible for any further exchanges or refunds. We will send instructions on how to return, as well as your RA Code, once we have the complete details of your exchange request. Kindest, Gelou

Pending Approval: OTE 2275827NA | Clarify EX items

Hi Robyn, Thank you for getting back to us. We are confirming your exchange request and have approved the exchange for the following items: Returning: MAIA - DORE M/M NORMAL (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: MAIA - MATO M/M NORMAL (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2275827NAEX ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

OTE 2275827NA / 2275827NAEX NMAIMATTOPM 77 / NMAIMATABOTM 59

OTE 2275827NA / 2275827NAEX EX PROCESSED April 22, 2026 NEW ORDER 2319938NA - NOT ELIGIBLE FOR RF/EX 4/21/2026 #2275827NA N/A ROBYN RICHARDS MAIDORABOTM 1 UPS1ZF93V790354395382 326686 4/22/2026 4/21/2026 #2275827NA N/A ROBYN RICHARDS MAIDORTOPM 1 UPS1ZF93V790354395382 326687 4/22/2026